Territory Manager

We are searching for someone to join our team in Ajax, Ontario as our next Territory Manager. This person is a consultative, relationship-driven sales professional responsible for growing and managing customer relationships across filtration and controlled environment services within their assigned territory. The Territory Manager blends account management, technical solution development, and collaborative selling to support customers with indoor air quality and controlled environment needs.
The day-to-day activities of our Territory Manager will include:

Territory and account growth – Manage and grow an assigned territory of filtration and controlled environment customers through a consultative, relationship-driven sales approach.
Business development – Prospect, research, qualify, and engage potential new customers who may be interested in BGE’s services, products, and integrated solutions.
Customer discovery and site assessment – Meet with customers to understand their facilities, priorities, pain points, and indoor air quality or controlled environment needs, including travel across Ontario for site walks, inspections, and technical discovery.
Solution development – Collaborate with sales leadership, operations, field services, and technical advisors to develop customized filtration, indoor air quality, and controlled environment solutions.
Proposals and follow-up – Prepare clear proposals, quotations, renewals, and scopes of work that connect customer needs to practical service recommendations, then follow up to answer questions, resolve concerns, and advance opportunities.
Customer education – Educate customers on indoor air quality, filtration solutions, controlled environment services, new products, service enhancements, and emerging customer needs.
Internal communication – Ensure customer commitments and contract requirements are communicated clearly and delivered accurately, on time, and in collaboration with internal stakeholders, while sharing customer and field insights to improve tools, workflows, service offerings, and the overall customer experience.

The right candidate will demonstrate the following qualifications on their resume and in the phone pre-screen:

Experience in account management, outside sales, or consultative B2B sales, preferably in a technical, service-based, HVAC, mechanical, industrial, healthcare, laboratory, manufacturing, filtration, or controlled environment setting.
Strong communication, relationship-building, time management, and organizational skills, with the ability to manage multiple accounts, opportunities, and priorities.
Technical aptitude and curiosity, with the ability to learn and communicate filtration, indoor air quality, controlled environment, HVAC, mechanical, or related service offerings.
Working proficiency with Microsoft Office, including Outlook, Excel, and Word.
Valid Class G Driver’s Licence with a clean driver’s abstract.
Must be able to pass Pre-Employment and Pre-Access Drug, Cannabis & Alcohol Tests.
Able to travel across Ontario, including overnight travel as required.

The following would be considered assets:

Demonstrated success building and maintaining long-term customer relationships and managing complex or multi-site accounts.
Experience preparing proposals, quotations, renewals, or bids involving multi-site or technically complex environments.
Comfort working collaboratively with operations, field services, technical advisors, and leadership teams.
Mechanically inclined and comfortable performing site assessments and walkthroughs.
Familiarity with controlled environment standards, testing services, or emerging indoor air quality technologies.
Bilingual proficiency in English and French is considered an asset.

During the interview process, we will assess the following behaviors and skills:

Consultative selling and discovery: The ability to ask thoughtful questions, understand customer operations, uncover needs, and translate findings into practical, value-driven recommendations.
Exceptional communication abilities: The talent to communicate effectively in writing and verbally with customers, internal teams, and decision-makers across different levels of an organization.
Relationship and account management: A focus on building trust, following through on commitments, and developing long-term customer relationships that support growth and retention.
Technical curiosity: Comfort learning technical service offerings, asking for support when needed, and communicating complex information in a clear and customer-friendly way.
Priority driven: Strong time management, planning, follow-up, and attention to detail while balancing travel, proposals, customer meetings, and internal collaboration.
Alignment with our core values: Together We are Better, Be the Expert, Striving for Excellence.