Técnico de Selección Contact Center BCN

Why join us? At Randstad, we're a group of people with heart, empathy, and a desire to help. So, if you join us, you'll be surrounded by true colleagues who work alongside you, in a luxurious work environment. And we're not just saying that! We've been recognized as one of the Top Employers for our ongoing commitment to people management and best practices in the labor market.

Randstad Spain is part of the international Randstad Group. We were founded in 1960 in the Netherlands and today we serve several countries. Our ambition is to be the most equitable and specialized talent company. That is, to foster the growth of society by helping people and organizations reach their true potential. In Spain, we are leaders in the talent sector, providing our clients and candidates with more than 2,000 expert professionals, spread across offices throughout the autonomous communities. We believe in management by values ​​and in deep market knowledge.

If you want to be part of a company that cares about improving people's lives and offering exceptional service to its customers, this is your place! What do we offer?

* Compensation Package
Talent Incentive Plus, for hiring colleagues at Randstad.
Access to stock purchase (after six months of employment). A highly profitable plan, with which you have the opportunity to earn a 100% return on your savings and double your savings.
Flexible compensation (food, transportation, and childcare).
Special discounts for employees.
Sickness benefits.
* Work-life balance
Two days of teleworking (after six months).
Flexible start and end times: 2 hours and 1 afternoon off per week.
24 days of vacation + your birthday + 1 additional day at Christmas.

* Well-being
Good work environment, open space, etc.
Adeslas private health insurance with dental coverage (starting after one year of service), life insurance, and discounts for family members.
Emotional well-being programs: A set of services and tools designed to care for and improve your well-being. Skills development, psychological assistance, and mindfulness sessions.
Career guidance and transition program for unemployed family members.
Support and guidance in situations of disability and specific resources.
Availability of one day (8 hours) per year to participate in volunteer work and contribute to social causes.

* Training
Onboarding and on-the-job training.
Culture Club: A module to share our purpose, culture, and values.
Access to the online learning Hub: where you will find content and training modules that you can use whenever and wherever you want, based on your own motivation.
Free English for everyone.

* Development
Career/development plans.
We have a target of 80% of management vacancies filled with internal staff.
Possibility of national and international mobility.
Mentoring program with company leaders and the opportunity to participate in corporate projects.
Talent scholarship awards: where Randstad can fund 100% of postgraduate studies.
We have a supportive leadership style that fosters team development and learning.
We especially value employee feedback regarding engagement through quarterly surveys, which tell us how you're feeling and what we need to improve.

• Assists with the screening and interviews of operational candidates within the framework of the short-term position specification • Assists with the recruitment of passive candidates, assessing local-based candidate expertise and short-term career potential to match specific client needs, including temporary and order-based staffing requests • Maintains tracking systems and communicates recruitment metrics for KPI measurement with identified stakeholders • Supports the effectiveness analysis of different sourcing channels and adjust approaches accordingly to attract operational candidates • Utilizes various sourcing methods, including job boards, social media, and direct outreach, to identify operational candidates with limited online presence • Develops relationships with operational candidates, ensuring a positive experience throughout the placement process • Communicates effectively the Operational position opportunity and client value proposition to operational candidates Grade Descriptor • Requires basic conceptual knowledge of theories, practices, and procedures within a discipline • Performs assignments using existing procedures • Receives guidance and direction from more senior level roles/manager within the discipline • Contributions are usually limited to task-related activities; works within standardized procedures and practices to achieve objectives and meet deadlines • Exchanges straightforward information, asks questions and checks for understanding

Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.