Technology Solutions Systems Engineer

Thank you for your interest in a career with Centra. A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members’ financial lives and our communities. Centra was established in 1940 and is headquartered in Columbus, Indiana. Centra is ranked among the top five largest credit unions in Indiana and among the most financially sound institutions in the United States. Centra serves Membership throughout central and southern Indiana as well as other areas like Jamestown, NY, and Whitakers, NC. Centra Team Members enjoy excellent benefits, an atmosphere that fosters family and work-life integration, a heritage of strong values, a high level of Team Member engagement in the achievement of results, and the opportunity for growth with the Centra Family. Credit Unions are Not for Profit, Not for Charity, But for Service. If these are the things that matter to you then please read on, we look forward to hearing from you.

Centra has an exciting opportunity for a Technology Solutions Systems Engineer in Columbus, Indiana. The Technology Solutions Systems Engineer is responsible for Tier III + support for TS infrastructure issues that arise. This position serves as the technical leader in the design, purchase, implementation, maintenance, and improvements of new and existing technologies. This position monitors and supports all security related to the TS infrastructure while practicing the policy of least privileged with zero trust architecture.

At Centra, we approach compensation with care and integrity, ensuring our pay practices reflect local markets while honoring our commitment to our Team Members. Compensation is just one part of our total rewards approach. Eligible positions also offer a comprehensive benefits package designed to support you and your family.

Spanish/English interpreters may be eligible for an interpreting differential.

ESSENTIAL FUNCTIONS: This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform.

• Administers, maintains, and enhances core enterprise infrastructure, including core banking systems, Windows servers, VMware environments, storage (SAN), network components, database systems, backup platforms, and enterprise communication systems.
• Managing the implementation, configuration, and lifecycle management of infrastructure systems, including patching, updates, performance optimization, and system reliability improvements across servers, network, and security platforms.
• Implements, monitors system performance, and resolves infrastructure issues with strong ownership, addressing incidents that impact business operations, system availability, and the Member experience.
• Leads and contributes to infrastructure projects, including system implementations, system upgrades, and new technologies, coordinating technical tasks, timelines, and deliverables to ensure successful outcomes.
• Collaborates with business units to understand workflows, dependencies, and operational impacts, enabling proactive system improvements and more effective troubleshooting.
• Partners closely with third-party vendors and manufacturers for troubleshooting, guidance, and service optimization across supported platforms.
• Administers enterprise communication and collaboration platforms, including hosted email, phone systems, and call center technologies, ensuring system performance and availability.
• Develops, maintains, and enhances technical documentation, including system configurations, standards, procedures, and troubleshooting guides to support consistency and knowledge sharing.
• Supports critical after-hours and weekend incidents, ensuring rapid resolution, system availability, and alignment with business priorities, operational continuity, and broader organizational objectives.

EDUCATION & EXPERIENCE – (Equivalent combination of Education & Experience will be considered.)

• Associate's Degree in Related Field
• Five years up to eight years of similar or related experience, including preparatory experience

Centra is an Equal Opportunity Employer.