Technology FinOps Manager

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary

• The Technology FinOps Manager role spearheads annual budget planning exercise and conducts strong collaboration with various business stakeholders both local and regional levels

• Effectively manages Technology’s budget (Opex, Capex) and ensures budget utilization is under control

• Establishes best practice and implementing guidelines to uplift the financial/budget maturity within Technology. This includes managing the department’s various contracts, invoice processing, reimbursements, maintenance of financial and legal documents (ex SOWs).

• Lead IT Contract Workforce Sourcing Strategy. Develop and execute a multi-year sourcing strategy for IT contract and contingent workforce requirements, aligning vendor capabilities with the organization’s technology roadmap, transformation priorities, and evolving skill demands

• Practices effective stakeholder, vendor and contract management, including timely payments of invoices

• This role requires very strong analytical skills, attention to details, and the ability to provide financial insights to support decision-making processes

Job Accountabilities:

• Partner with IT Leadership on Resource Acquisition - Act as a strategic advisor to IT managers and department heads in defining resource requirements, identifying optimal sourcing channels, and securing high-quality contract talent across the IT vendor ecosystem

• Optimize Vendor Ecosystem Performance - Establish and manage a preferred vendor network for IT staffing and professional services, ensuring access to competitive talent pools, specialized technical skills, and scalable delivery capacity across critical technology domains

• Commercial Negotiation & Rate Optimization - Lead commercial negotiations with vendors to secure best-value contract rates while balancing skill quality, market competitiveness, speed-to-fill, and resource availability, delivering measurable cost efficiencies without compromising delivery capability

• Demand Planning & Resource Pipeline Management - Build proactive sourcing roadmaps for high-demand IT skillsets (e.g., AI, data engineering, architecture, developers, business analyst, QA), reducing reactive hiring and improving workforce readiness for strategic initiatives

• Vendor Governance & Relationship Management - Own executive-level relationships with staffing partners and strategic vendors, driving performance through service-level agreements, scorecards, quarterly business reviews, and continuous improvement initiatives

• Improve Time-to-Fill & Resource Quality Metrics - Design and implement sourcing processes that improve fulfillment cycle times, increase quality-of-hire for contingent workers, and enhance vendor responsiveness to urgent and niche IT skill requirements

• Drive Strategic Sourcing Transformation - Recommend innovative sourcing models—including managed services, talent pooling, statement-of-work engagements, offshore/onshore mix, and strategic vendor partnerships—to improve capability access, flexibility, and financial efficiency

• Financial Oversight & Spend Optimization - Manage contingent labor spend within IT budgets through demand forecasting, vendor consolidation, contract optimization, and commercial governance, ensuring strong financial discipline and cost transparency

• Invoices - Ensures strict compliance to our financial obligations. Focusing on accurate and timely processing and validation of invoices from vendors

• Contract Management - Ensures strict compliance in the review and (non) renewal of contracts, ensuring SLAs are met on time

• Stakeholder Management: Liaises with local and regional finance counterparts and other relevant business units and external stakeholders to support Technology’s CAPEX and OPEX monitoring, financial reporting and vendor and contract management.

• Reimbursements: Oversees the Tribe’s employee reimbursements, verifying expense claims, and ensuring compliance with company policies and procedures. Includes credit card pre-approval and liquidation.

• Petty Cash Custodian: Oversees the Tribe’s petty cash funds, reconciling transactions, and maintaining accurate records of petty cash expenses.

• Status Reporting/Dashboarding: Preparing financial reports, including budget monitoring, forecasting, variance analysis, and financial performance updates.

• Contract Management: Enforces secure storage and retrieval of contracts, maintaining a contract repository, and providing access to authorized personnel.

• Financial Analysis: Conducting financial analysis and providing insights on key financial metrics, trends, and risks to support strategic decision-making.

• Compliance: Ensuring compliance with financial regulations, internal controls, and company policies, and assisting with internal and external audits as needed.

• Team Leader: Crafts career development plan and training requirements for his/her teammates

• Budget Management: Spearhead annual budget planning exercise with the business. Manage the approved IT Tribe’s budget for the given year, ensuring tech investments have the corresponding benefits and is spent on initiatives supporting business objectives

Job Qualifications

• Bachelor’s degree in Accounting, Economics, Administration and Management or other similar degrees

• Company disbursement policies and procedures

• Legal and Compliance Documentation Requirements (e.g. Contracts, processes and retention)

• MS Office Productivity Software

• Contract management

• IT vendor operations and sourcing strategy

• Experience in workforce and vendor management

• Experience in managing IT project budgets and resource planning/accounting/budget and reporting

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.