Technical Writer/Trainer

Department: Documentation and Training

Position Overview:
The Technical Writer/Trainer develops and maintains technical documentation and instructional materials for advanced military aerostat systems, mooring subsystems, and associated ground/site support equipment. Under the guidance of the Technical Writer Lead, Curriculum Developers, and Lead Technical Trainer, this role produces MIL-SPEC manuals, operational procedures, and training materials to support system operation, maintenance, and instruction.

This role also supports course development, including lesson plans, presentations, practical exercises, student handouts, tests, and training manuals, and facilitates training sessions on selected aerostat system modules. Travel to CONUS and OCONUS locations for training and instruction is required.

Note: This position is contingent on TCOM receiving U.S. government authorization to proceed with work on an awarded contract.

Key Responsibilities:

Technical Writing & Documentation:

• Research, develop, and revise technical materials such as equipment manuals, parts breakout manuals, preventative maintenance checks and services (PMCS), checklists, hand receipts, appendices, and operating/maintenance instructions.
• Evaluate existing documentation and modify materials to reflect current hardware configurations and requirements.
• Review vendor and engineering documentation to ensure accuracy and compliance with MIL-SPEC standards.
• Develop and validate manuals in MIL-STD format using Arbortext Editor, adhering to style guides and DTD rules.
• Ensure IETM XML documentation is error-free using business rules and source verification.
• Interpret mechanical and electrical drawings and schematics to produce accurate documentation.
• Maintain up-to-date knowledge of system hardware, operations, and maintenance procedures.

Training Development & Delivery:

• Support development of course materials, including lesson plans, slides, practical exercises, student handouts, tests, and training manuals.
• Implement course modifications based on customer requirements, technical documentation, feedback, and evaluation results.
• Facilitate classroom and on-system training sessions, using technical manuals, job aids, and training aids.
• Assist Curriculum Developers and Lead Technical Trainer with classroom setup and coordination.
• Provide guidance and instruction to students through lectures, group exercises, and one-on-one instruction.

Collaboration & Communication:

• Interface with engineers, field support specialists, vendors, and other subject matter experts to collect necessary information for documentation and training.
• Communicate technical information effectively to supervisors, peers, and students.
• Maintain accurate records and documentation of technical and training activities.

Technical Proficiency:

• Proficient with XML/Arbortext technical writing and DoD specifications, including MIL-STD 40051-2C and MIL-HDBK-1222.
• Proficient with Microsoft Office Suite (Word, PowerPoint, Excel).
• Familiarity with graphics tools (Adobe Creative Suite), modeling tools (SolidWorks), and computer-based training authoring tools (Captivate, Articulate) is a plus.
• Familiarity with aerostat system functions, operations, maintenance, and approved procedures.

Travel Requirements:

• Travel to CONUS and OCONUS sites for extended periods, as required.

Education Requirements:

• Bachelor’s degree in a technical or engineering-related field (e.g., reliability maintenance management, aviation, automotive technologies, HVAC, fiber optics, IT, C5ISR, computer science, technical writing/communication, or business administration), or equivalent military/civilian training.
• Related military training and experience is a plus.

Experience Requirements:

• Minimum five years of experience in technical writing, technical training development, or related roles.
• Experience working with field engineers, aerostat operators, Aerostat FSRs, or Aerostat instructors is desirable.
• Demonstrated ability to produce MIL-SPEC technical manuals accepted by customers.
• Experience interpreting mechanical and electrical drawings is desirable.
• Experience in curriculum development, logistics, or related fields is a plus.

TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. The specific programs, options and eligibility may vary depending on date of hire, classification, and schedule type.