Technical Writer (IT Consulting)
Luminare Consulting · South Jakarta, Jakarta, Indonesia ·
- Category
- Technical writing
Luminare Consulting is seeking a Technical Writer to research, write, and maintain procedure manuals, technical specifications, and process documentation. The role involves collaborating with engineering and support teams to organize information and improve user experience through clear, consistent technical content.
Requirements :
- Two or more years of experience as an effective technical writer
- Proven ability to quickly learn and understand complex subject matter
- Experience in writing documentation and procedure manuals for various audiences
- Superb written communication skills, with a keen eye for detail
- Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content
- Ability to handle multiple projects simultaneously
Responsibilities :
- Research, outline, write, and edit content, working closely with various departments to understand project requirements
- Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
- Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with consistent voice across all documentation