Technical Writer

What are your contributions to the team?

Write Service Bulletins (SB) that provide clear, concise, and technically accurate instructions for modifications, inspections, or repairs of aircraft. Involving all aircraft systems or any type of component.

This includes:

· Researching and reviewing applicable Engineering documentation and other approved technical data from multiple sources.

· Writing clearly and concisely structured information within an SB or between multiple SBs.

· Preparing lists of parts, wiring processes, materials and tooling required to perform the SB implementation.

· Creating or revising part(s) Condition of Supply (COS) documents.

· Occasionally support on-site Service Bulletin proof installation/validation (may require travel).

· Providing support or information to internal customers (Engineering, Technical Support group) and external customers.

· Participating in the SB peer review process.

How to thrive in this role?

· Holds a college diploma in Aircraft Maintenance, preferably in Avionics.

o Candidates with aviation industry qualifications could also be considered

· Possesses prior experience as a technical writer. Expertise in service bulletin (SB) writing is highly desirable.

· Demonstrates the ability to work independently with minimal supervision in a hybrid work environment (minimum two days per week in the office).

· Exhibits excellent writing and verbal communication skills in English. Strong proficiency in both written and spoken French would also greatly simplify our day-to-day interactions with supporting groups.

· Is exceptionally detail-oriented and adapts to managing time-sensitive issues effectively.

· Experience with Simplified English is advantageous.

· Proficient in reading and interpreting Engineering documents, including wiring diagrams and schematics, drawings, specifications, and maintenance manuals/publications.

· Shows strong command of Microsoft Office applications; familiarity with MS Power Tool is an asset.

· Strong level of knowledge and experience of SGML/XML authoring tools, such as ArborText Adept Editor, Contenta, or Adobe FrameMaker.