Technical Support Specialist - 2 positions available

About the Role We are hiring for two Technical Support Specialist positions to join our team in Elche. You will be the go-to expert for customers working with our precision equipment — installing and configuring devices, training end users, and troubleshooting milling machines, 3D printers, and CAD software. This is a technical, customer-facing role for someone who enjoys solving real problems on-site and over the phone. Two Positions, Two Language Profiles Both roles are identical in responsibilities and requirements, and differ only in the second language needed: • Position 1: English and German (fluent) • Position 2: English and Dutch (fluent) Key Responsibilities • Install and configure devices at customer sites and in-house • Deliver training sessions and provide ongoing end-user support • Install milling machines and diagnose technical problems • Install 3D printers and diagnose technical problems • Test CAD systems and replicate reported software bugs • Create and maintain clear technical and end-user documentation What We're Looking For • 1–3 years of experience in technical/field support, installation, or a similar hands-on technical role • Fluent English (written and spoken) • Fluent German or Dutch (written and spoken), depending on the position • Comfortable working with mechanical and electronic equipment (milling machines, 3D printers) • Basic familiarity with CAD software, or strong willingness to learn • Strong troubleshooting mindset and clear communication skills • Willingness to travel occasionally for on-site installations and support What We Offer • A varied, hands-on role combining hardware, software, and customer contact • Structured onboarding and ongoing product training • A collaborative team based in Elche • Competitive salary based on experience