Technical Support Officer - Quality

As a Technical Support Officer working on a nuclear power plant project, you will work closely with Senior Record Support Officer to support quality-related activities across projects. Your role mainly involves administrative support, document management, and quality data tracking to ensure the project meets the required standards.

Key Responsibilities:
Support Records Support Manager:

• Records Support Manager and help with day-to-day admin and documentation tasks.
• Receive task requests and ensure they are completed accurately and on time.

Document Management & Editing:

• Edit, review, and organize quality documents.
• Use Teamcenter to upload and manage documents.
• Return completed document packs to the requester.

Template & Data Handling:

• Use Excel to track and manage task progress.
• Find and use the correct templates using specific codes.
• Complete and submit templates based on project needs.

Quality Support & Reviews:

• Help review documents for quality and compliance.
• Take part in MDT (Multi-Disciplinary Team) meetings and support quality check processes.
• Assist in identifying and closing non-conformance issues.

Training & Continuous Improvement:

• Participate in training sessions to improve knowledge and skills.
• Support quality audits, root cause analysis, and improvement activities.

Data & Reporting:

• Maintain trackers and dashboards with accurate data.
• Help prepare regular quality reports for internal and external stakeholders.
• Support investigations with relevant data when required.

General Admin Tasks:

• Organize and verify data across various tools and systems.

Skills Required:

• Experience in project environment, preferably in a regulated sector
• Position requires a dynamic individual who is self-starter as well as a Completer/Finisher.
• Good awareness of the quality/safety environment
• Experience of working in organisations that are certified to ISO 9001, ISO19443
• Experience of ONR Licence Conditions is an advantage
• Experience in the review of Quality Records (e.g. Material Certification; CFSI)
• The ability and knowledge to be able to analyse quality data at various levels across the business
• The ability to build effective relationships with the team
• Experience user of Microsoft Office, with a particular focus on Excel, ADOBE and Power BI
• Pro-active and flexible, being prepared to plan and work on own initiative across a broad range of issues to drive performance
• Experience with background in Quality is desirable
• Fluent in English language, preferably with some French language skills (but not essential).

🌟 Why Apply?

Join Assystem and become a key player in delivering critical nuclear projects that shape the future of energy. Embrace this opportunity to excel in a dynamic environment where your expertise and leadership will drive global innovation.

🌟 Your Benefits Package

🏠 Hybrid Working – Flexibility to work from home and the office
🏖️ 25 Days Annual Leave + Bank Holidays
🔄 Buy & Sell Holiday – Make your time off work for you
💰 8% Company Pension Contributions
🛡️ Income Protection & 3x Salary Death-in-Service Cover
🤒 Competitive Sick Pay – Support when you need it
🏥 Healthcare Cash Plan – Claim back on dental, optical & more
💪 Free Digital Gym Access – Expert-led fitness classes
🎁 Exclusive Discounts – Restaurants, days out & top brands
📞 24/7 Employee Support Line – Mental health, financial & legal help
🚴 Cycle to Work Scheme – Save money & go green
💉 Free Flu Jabs & Eye Test Vouchers
🧾 Paid Professional Membership Fees
❤️ Volunteer Days – Make a difference on company time

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter!

Bring your unique contributions and help us shape the future.

NOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process.

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.