Technical Support Officer (Bicycle Components)

JOB RESPONSIBILITIES:

• Conduct technical training for Shimano stakeholders, including dealers, distributorsand OEM factories. Training topics include component installation, bicycle assembly, fine-tuning, troubleshooting, and updates on new technologies and products.
• Support the preparation of training materials
• Follow up and process warranty from dealers, distributors and OEM factory
• Provide warranty report to stakeholders
• Provide neutral service at events, including bicycle fine tuning, changing of parts (tires/wheels) when required

JOB REQUIREMENTS:

• Minimum Diploma in related fields
• Good knowledge in bicycle components,parts and technicalities
• Proficient in Microsoft Office (i.e.Excel, Words, PPT)
• Willing to travel overseas and work onweekends for events occasionally
• Comfortable to communicate and engage all levels and big groups

OTHERS:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:00pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)