Technical Support

Responsibilities:

• Provides basic troubleshooting assistance and ticket resolution for personal computer users.

• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.

• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning;

• resolves issues including contacting and assisting vendors.

• Recommends hardware solutions regarding personal computers in assigned areas.

• Assists with computer studies, projects, and implementation of policies throughout area of assignment.

• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.

• Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills.

• Ability to operate computer peripherals including monitors, printers and scanners

VAIBHAV SINGH

Technical Recruiter

Integrated Resources, Inc.

IT Life Sciences Allied Healthcare CRO

Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I

(Direct) 732-429-1647 (Tel) 732-549-2030 Ext. 225 (F) 732-549-5549

vaibhav(at)irionline.com | www.irionline.com

https://www.linkedin.com/pub/vaibhav-singh/b1/8/5b0

Gold Seal JCAHO Certified ™ for Health Care Staffing

“INC 5000’s FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year