Technical Support Engineer - IoT & Fleet (De Lutte)

PLEASE NOTE: fluent English is a requirement for this role. First hire in the Netherlands. An international developer of vehicle-safety and IoT technology (connected/SaaS) is launching its platform in the Netherlands. You will help build it from the start.

Wat ga je doen?

• Keep systems and data right: set up vehicles and customers correctly, manage activations and device/SIM portals
• Project work: make fleet rollouts (sometimes thousands of vehicles) actually happen
• First-line support on connectivity, SIM and device
• Test new features before customers see them
• Daily 15-minute team call with colleagues across the group

Wat vragen we?

• A degree in computer science, IT or a related field (essential)
• 1-3 years in a technical role (support, service desk, implementation, systems admin)
• Strong IT literacy; you work out an unfamiliar problem without a script
• Care and accuracy with records
• Customer-facing and self-organising (your manager is in the UK)
• Fluent English (working language)
• You already live in the Netherlands with the right to work (no sponsorship)
• Nice to have: Dutch, Polish or Italian, exposure to telematics/IoT/SaaS, ticketing or CRM

Wat bieden we?

• € 42,000 gross/year + 8% holiday allowance
• 25 to 30 holiday days
• Pension with employer contribution
• Bonus scheme (last paid 3%)
• Monthly fitness contribution
• Commuting allowance
• Genuine training budget
• Hybrid: 3 days/week in the office in Rotterdam or Overijssel