Technical Solutions Architect II (USI8)

SUMMARY: The Technical Solutions Architect II will be a member of the VSE Corporate IT Infrastructure team and is responsible for assisting Director, IT Infrastructure by providing leadership and technical guidance in the design and implementation of technology solutions to gain competitive advantage in support of business needs and strategy. The Technical Solutions Architect II translates business requirements into implementable technology solutions that optimally balance cost, speed of delivery, and value while leveraging existing technologies and standards whenever possible. The Technical Solutions Architect II provides leadership to ensure successful implementation collaborating iteratively with the team to bring about successful and timely delivery of business-centric, integrated technology solutions aligned with Enterprise Architecture.

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Interact with business stakeholders, application owners, vendors, and industry experts to align business requirements into technology solutions that optimally balance cost, speed of implementation, and value while leveraging existing technologies and standards whenever possible.
• Conduct root cause analysis, assess requirements, and provide strategies and preventive measures.
• Perform daily system monitoring, verify the integrity and availability of all networking and systems infrastructure, key processes, review reports, respond to issues, and implement resolutions to avoid or reduce unplanned incidents or outage.
• Prepare work product documentation, training materials, checklists, and standard documents to ensure a high quality of service delivery.
• Promote, adopt, and implement automation standards to streamline processes, and develop efficient workflows that positively affect the VSE corporation and its subsidiaries.
• Lead, and deliver high quality IT solutions by evaluating, designing, and implementing technologies that ensure enhanced performance, security, stability, and efficiency in the delivery of quality services.
• Coordinate and collaborates with internal and external teams through assessing deliverables, organizing team meetings to improve communication, and aligning tasks with resources to meet project deadlines.
• Implement software solutions leveraging the Microsoft core technology stack to support ongoing organization initiatives and business needs.
• Provide escalation support per request from other support teams and training as needed.
• Apply OS and firmware patches and upgrades on a regular basis. Upgrades administrative tools and utilities.
• Perform periodic performance reporting to support capacity planning.
• Adhere to change management processes, and proactively assesses, and executes changes to technology infrastructures that enhance overall system functionality, stability, and performance.
• Review ticketing system to ensure assigned tickets are being identified and issue effectively resolved in compliance with policies and service-level agreements.
• Mentor, and coach team members by helping to facilitate team-building exercises, leading group meetings and discussion forums, and promoting a positive work environment.
• Other duties as assigned.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in computer sciences, information systems, or related major; or a combination of relevant Specialized Technical Certifications in related field
  • or an additional 3 years of relevant work experience in lieu of degree.
• Minimum of 6 years of relevant work experience.
• Minimum of 6 years of experience in designing, implementing, and securing Microsoft Active Directory and its associated technologies.
• Minimum of 6 years of experience in administration, configuration and maintenance of systems and networks in an engineering technical role.
• Minimum of 6 years of working experience with physical and virtual server infrastructure and systems security in an enterprise environment.
• Minimum of 6 years of senior level experience in multiple information technology disciplines such as Client/Server technology, cloud-based IT services, data security and operating systems.
• Minimum of 6 years of experience in demonstrating the ability to translate business needs into architecture requirements.
• Demonstrated strong verbal and written communication skills.
• Willingness to participate in on-call rotation, and work flexible schedules, holidays, and weekends.

PREFERRED REQUIREMENTS:

• Microsoft Certified Solutions Expert certification in cloud platform and Infrastructure.
• Practical knowledge of disaster recovery planning and methodologies.
• Knowledge and understanding of technology trends and a broad knowledge of technology products and solutions.
• Advanced Knowledge of Designing and implementing Microsoft core technology solutions (Windows platforms, Azure (IaaS, PaaS, and SaaS), Exchange Server and Office 365).
• Advanced knowledge of Microsoft Active Directory Certificate Services (ADCS), Public Key Infrastructure (PKI), digital certificates, security tokens and the Windows Crypto API.
• Advanced knowledge of Kerberos and Windows authentication, including SAML, LDAP and Basic.
• Advanced knowledge of Client/Server network concepts, topologies, protocols, and Infrastructure including, but not limited to TCP/IP, DNS, DHCP, WINS and how they operate on a client/server network.
• Working knowledge of migrating and integrating applications to Active Directory and Microsoft Azure cloud services, including full domain migration.
• Advanced knowledge of Microsoft Windows File and Print Services, file sharing, security, and scripting.
• Working experience with virtualization technologies (Microsoft Hyper-V and VMWare).
• Working experience in current server hardware and standards (HP, Dell, and Cisco UCS).
• Working experience with storage arrays (SAN, NAS, and DAS).

OTHER:

• Some travel required.
• The selected applicant will be subject to a background check and drug testing.