Technical Service Technician – Medical Equipment

The role involves the maintenance, troubleshooting, calibration, and repair of medical equipment, while ensuring compliance with industry standards and delivering professional technical support to customers.

Responsibilities:

• Install, commission, and configure medical equipment at customer sites.
  
• Perform preventative maintenance, routine servicing, and safety inspections.
  
• Diagnose and repair mechanical, electrical, and software-related faults.
  
• Conduct testing and calibration to ensure optimal equipment performance.
  
• Provide technical support and troubleshooting assistance to clients.
  
• Build and maintain strong customer relationships.
  
• Maintain accurate service records, reports, and job cards.
  
• Ensure compliance with medical regulations, quality standards, and company procedures.
  
• Adhere to all health and safety requirements.
  
• Assist with internal audits and quality assurance processes.
  
• Manage and track spare parts, tools, and service equipment.
  
• Collaborate with internal teams, including sales and operations.
  
• Participate in ongoing training and development.
  

Requirements

• Minimum 2 years’ experience in technical service, maintenance, or repair (medical equipment preferred).
  
• Experience within hospitals or healthcare environments is advantageous.
  
• Strong understanding of electrical, electronic, and mechanical systems.
  
• Ability to interpret technical manuals and wiring diagrams.
  
• Computer literate (MS Office and service management systems).
  
• Strong problem-solving and analytical ability.
  
• Excellent communication and interpersonal skills.
  
• Good time management and organizational skills.
  
• Ability to work independently and under pressure.
  
• Customer-focused with strong attention to details.