Technical Sales Engineer
Copeland · Suzhou, China ·
- Category
- Solutions engineering
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
As a Technical Sales Engineer, you support consultative sales engagements by providing technical expertise, guiding solution development, and translating customer requirements into practical, value-driven solutions. This role partners closely with sales teams, customers, and internal technical stakeholders throughout the sales cycle to ensure solutions are technically sound, clearly communicated, and aligned to customer needs.
You Will:
· Provide technical expertise to support consultative selling discussions and solution positioning.
· Partner with sales teams to support opportunity discovery, qualification, and technical validation.
· Engage directly with customers to understand technical requirements, system constraints, and application needs.
· Support development of technical proposals, solution architectures, bills of material, and scope definitions.
· Deliver technical presentations, product demonstrations, and solution walkthroughs.
· Collaborate with engineering, product management, and services teams to validate technical feasibility and accuracy.
· Document technical requirements, assumptions, and inputs within CRM and sales documentation systems.
· Contribute customer, market, and technical insights to improve solutions and sales effectiveness.
Schedule & Travel:
Standard business hours. Travel up to approximately 25–30% may be required.
Required Skills and Competencies:
· Ability to translate complex technical concepts into clear, customer-appropriate explanations.
· Ability to support consultative, multi-stakeholder sales engagements with technical credibility.
· Demonstrated collaboration across sales, customers, and internal technical partners.
· Ability to develop and review technical solution components, including proposals and scope definitions.
· Ability to document and manage technical inputs using CRM and sales documentation tools.
Legal authorization to work in the country of employment – sponsorship will not be provided.
Preferred Experience & Skills:
· Four (4) or more years of experience in technical sales, sales engineering, systems engineering, or customer-facing technical roles.
· Experience supporting consultative or value-based selling models.
· Technical or product-specific experience relevant to customer environments.
· Industry or application experience related to HVACR, controls, or adjacent technologies.
· Proficiency with Microsoft Office tools for creating technical and customer-facing materials.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.