Technical Product Manager

Role Overview

We seek an exceptional Senior Product Manager to own product strategy for major platform areas, driving AI-driven innovation, competitive differentiation, and market wins against industry leaders. This role demands strategic vision, AI/ML expertise, rapid cross-domain learning ability, and proven enterprise B2B SaaS success.

Core Responsibilities

Product Strategy & Vision (40%)

• Own product strategy and roadmap for major platform areas across multiple domains
  

• Define 3-5 year vision for how AI transforms enterprise operations
  

• Drive competitive differentiation through AI-first innovation vs legacy competitors (ServiceNow, Salesforce)
  

• Make strategic build/buy/partner decisions with clear business impact analysis
  

• Own business outcomes: revenue targets, customer acquisition, retention, and expansion
  

• Rapidly learn diverse domains (IT Ops, ITSM, Infrastructure, Security, FinOps) through customer engagement and SME collaboration
  

• Identify white space opportunities and new market segments for AI-powered solutions
  

AI/ML Product Leadership (25%)

• Champion AI-native product philosophy leveraging ML for discovery, prediction, automation, and optimization
  

• Define AI product requirements: training data, model performance, inference, continuous learning
  

• Work with Data Science teams to translate business problems into ML solutions
  

• Guide decisions on when/how to apply AI/ML vs traditional approaches
  

• Define AI metrics: model accuracy, business impact, user satisfaction
  

• Stay current with AI/ML trends and evaluate emerging technologies
  

Execution & Cross-Functional Leadership (20%)

• Develop multi-quarter roadmaps balancing innovation, customer needs, and technical excellence
  

• Lead large cross-functional teams: Engineering, Data Science, Design, QA, DevOps, ML Ops
  

• Drive consensus across Sales, Marketing, Customer Success, and executive stakeholders
  

• Execute product launches with comprehensive GTM strategy
  

• Create sales enablement: demos, competitive positioning, ROI calculators, RFP responses
  

• Drive predictable delivery with agile/lean practices appropriate for enterprise AI product
  

Market & Customer Engagement (15%)

• Engage strategic enterprise customers (Fortune 500/1000) and C-level executives
  

• Lead customer advisory boards and strategic account relationships
  

• Participate in enterprise sales cycles with product expertise and vision
  

• Conduct competitive analysis, win/loss reviews, and market intelligence
  

• Engage with industry analysts (Gartner, Forrester) and influence market perception
  

• Build customer champions and reference accounts