Technical Outside Sales Representative

State Supply Company (SSC) is a trusted leader in the power transmission and fluid power industry, serving customers with innovative solutions and a comprehensive product portfolio. Our team is dedicated to delivering exceptional service, technical expertise, and long-term value to our clients.

We are seeking an experienced Outside Sales Representative to join our growing team!

As an Outside Sales Representative, you will be the face of State Supply Company for customers in the Grand Rapids region. You’ll leverage your expertise in power transmission and fluid power products to build strong relationships, identify customer needs, and deliver tailored solutions. This is a field-based role focused on driving sales growth, supporting customers, and expanding SSC's market presence.

Key Responsibilities

Direct Sales & Customer Engagement:

• Make regular sales calls to prospective and existing customers within your assigned territory.

• Present new products, services, and technical information to increase SSC’s exposure and grow your territory.

• Assist customers in specifying and selecting the right products from SSC’s complete line of power transmission and fluid power solutions.

Customer Service & Support:

• Provide quotes for customer projects and close purchase orders efficiently.

• Deliver outstanding customer service by collaborating with all levels of SSC personnel.

• Perform simple delivery functions as needed to ensure timely fulfillment.

Account Management:

• Work with accounting to maintain customer accounts within specified terms.

• Provide regular feedback to management on territory status through verbal and written reports.

Teamwork & Communication:

• Communicate professionally via phone, email, web, and in-person.

• Read and interpret technical drawings, blueprints, and diagrams to support customer needs.

• Apply practical reasoning and technical knowledge to solve customer challenges.