Technical Illustrator

Lucid Motors is currently seeking a Technical Illustrator. In this role, you’ll support documentation and training efforts help our users and customers take the right action. Candidates will be expected to show their previous technical illustration work, demonstrate a process/project mindset, an ability to learn quickly, and a conceptual understanding of documentation as code. This role is on-site full time at Headquarters in Fremont, CA.

Responsibilities

• Gather illustration requirements from the technical publications team, product managers, and subject matter experts (such as engineers, quality assurance, software developers) across many departments.
• Extract information from engineering documentation and tools (such as schematics, system specifications, Confluence, and Figma)
• Ensure technical accuracy of content using a validation/QA process (that may differ from project to project), peer review content, etc.
• Plan, track, and report on work using collaboration tools such as JIRA, Confluence, Smartsheet.
• Document workflows and processes using Lucidchart, PowerPoint, etc.
• Coordinate with marketing and brand departments to align illustrations with brand guidelines

Qualifications

• 2 years of experience in technical illustration with knowledge of relevant illustration tools
• Bachelor’s degree or certificate in Design, Visual Arts, or equivalent professional experience.
• A portfolio of completed illustrations, which should include:
• Process illustrations
• Use of labels and/or callouts
• Evidence of simplifying and/or replacing many written items with a single image
• Ability to adopt the mindset of the consumer and create illustrations best suited to the task at hand, including a sense of when an illustration is not necessary.
• An understanding of Agile values, and a willingness to engage end users for feedback early in the publication process.
• Ability to work under constraints of both tight and frequently shifting deadlines
• Must have a problem-solving mindset – the ability to work independently, interact with internal teams as well as customers to identify pain points, then propose and iterate on solutions
• Demonstrated ability to manage an asset library for easy location and reuse across business departments
• Markup language experience (such as HTML, XML, DITA XML, XLS or SGML).
• Proficiency with Microsoft Office applications
• Expertise with Adobe Photoshop and other Adobe Creative Cloud tools like Illustrator
• Previous experience with a 3D rendering tool such as Keyshot and Blender, or Maya

Helpful Qualifications

• Structured authoring tool experience such as oXygen, XMetaL, structured FrameMaker.
• Content Management System (CMS) experience (such as SDL LiveContent Architect).
• Style guideline experience (Simplified Technical English, S1000D, MIL-STD, MMSTP, or custom style guide creation or contributions).
• Previous experience with ‘how-to’ product documentation
• Experience with CAD-based, 3D modeling tools such as 3DS Enovia (Composer, Work Instructions)
• Strong working knowledge of Atlassian Confluence and JIRA
• Previous experience illustrating for an automotive or manufacturing company