Technical HCM Implementation Consultant
Dayforce · GB ·
- Category
- Customer success
- Experience
- 2+ years
About the opportunity
You will lead multiple Integration activities for multiple customers, under the direction of the Project Managers. These include (but are not limited to) DFLink file exports, Standard Integrations, Web Service API support and use of our Integration Studio software. Project responsibilities include customer requirements gathering, design, development and managing of the developers of the integration solution. Setting and managing customer expectations, providing guidance to junior consultants, proactively identifying risks, and communicating issues to the Project Manager. Responsibilities also include coordinating with Technical Consultants, Mappers and CDX Analysts and other related project activities, communicating with internal and external customers and documentation of project throughout the lifecycle.
We put the customer at the centre of everything we do. You will focus on helping our customers transform every area of HCM to help them succeed with Dayforce. You will provide best-in-class guidance to maximise the value of their Dayforce investment.
What you’ll get to do
Provide Implementation Services to Customers
Work with key stakeholders to understand and help to shape the strategy and vision for the solution with regards to integrations
Develop and maintain the architecture vision and roadmaps for the solution
Identify opportunities for the use of existing Dayforce technology in delivering integration solutions
Support the design of logical and physical components of the solution
Collaborate with the customer, 3rd parties and Dayforce’s PM to deliver the solutions
Ensure that the design of the end-to-end solution are consistent and conform with the integration strategy and architectural principles of Dayforce
Strong communication and stakeholder management skills
Understand the impact of decisions on delivery and/or financial implications
Contribute to internal Implementation initiatives
Document solutions and contribute to a solutions repository
Document best practices and share with the Practice, respond to questions
Focus on Continuing Education
Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
Skills and experience we value
Bachelor’s degree or equivalent experience
5+ years of experience in human capital management application consulting or 2+ years of experience in a Time & Attendance/Rostering, HR, Payroll Software role
Experience with software in a SaaS (Software as a Service) / Cloud computing environment
Experience with one or more of the following applications: Dayforce (preferred), Workday, SalesForce.com, SAP Success Factors, Kronos, Oracle HR/Payroll
Excellent organization, communication and collaboration skills
Excellent customer relationship and business acumen
Strong analytical and problem-solving skills
Understanding data architecture
Ability to engage with multiple projects & customers at the same time and manage priorities
Ability to lead and facilitate customer workshops and sessions
Ability to mentor junior consultants and guide solution building through peer reviews and other QA activities
Ability to travel up to 25%
Technical Skills Requirements
Strong communication skills to provide robust documentation that can be reviewed by Senior Technical resources from our customers
Proficient in Microsoft Office products
Experience with software in a SaaS / Cloud computing environment including experience with HRIS Systems
Ability to effectively implement an HRIS module or similar end-to-end solution
Skilled in Web Services
Experience with Integrations / API
Experience with File Exports
What would make you really stand out
Understanding of common human capital management (HCM) business practices
Understanding of different industries and how Ceridian implementation best practices apply to the customer’s business practices
Coming from a Programming background
Excel manipulation such as PowerQuery
SOAP / Restful API
SQL Scripting
Experience with middleware tools such as Boomi