Technical Documentation Manager
Mistral AI · Paris ·
- Work mode
- Hybrid
- Seniority
- C level
- Category
- Technical writing
- Experience
- 4+ years
- Visa sponsorship
- Yes
Mistral AI · Paris ·
We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work.
We are a dynamic, collaborative team passionate about AI and its potential to transform society.
Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited.
Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers.
As our Lead Documentation Engineer, you will define the strategic vision for all technical documentation at Mistral AI. Your responsibilities include:
Structuring and standardizing technical content to ensure quality, consistency, and alignment with the needs of users, developers, and partners.
Building and leading a team of technical writers, collaborating closely with Product, Engineering, and Support teams.
Driving editorial and technical excellence, while optimizing tools and processes for scalable, high-impact documentation.
Reporting directly to the VP of Engineering, ensuring documentation aligns with technical and product priorities.
Define and execute a comprehensive documentation strategy aligned with product roadmaps and business objectives.
Develop a forward-looking vision for documentation, anticipating the needs of diverse audiences, including developers, enterprises, and researchers.
Advocate for users in product and technical discussions.
Recruit, mentor, and develop a team of technical writers.
Prioritize documentation projects based on business impact and user feedback.
Work closely with Product, Engineering, and Support to ensure documentation supports product development, onboarding, and customer success.
Partner with Engineering to adopt a "docs-as-code" approach, embedding documentation early in the development lifecycle.
Participate in technical reviews to maintain accuracy and relevance.
Create and enforce guidelines for tone, structure, and accessibility across all documentation (APIs, SDKs, tutorials, release notes, FAQs, etc.).
Streamline content creation, updates, and localization using modern tools (Markdown, Git, headless CMS, generative AI).
Identify documentation gaps and propose innovative solutions, such as interactive guides or chatbot integration.
Deliver clear, precise, and adaptable content for technical and non-technical audiences.
Track and analyze documentation effectiveness through metrics, user feedback, and support ticket resolution rates.
Promote best practices and provide training across the organization.
Stay updated on trends in technical documentation, including AI, localization, and UX writing.
Benchmark against industry standards and implement improvements, such as dynamic content personalization.
7+ years in technical writing /developer education, with 4+ years leading teams or defining documentation strategies (AI, SaaS, or complex software preferred).
Proven ability to develop and implement scalable documentation strategies.
Experience with AI/ML concepts is a strong plus.
Proficiency in Markdown, Git, and technical CMS (e.g., Docusaurus, Sphinx).
Familiarity with collaboration tools (Notion, Confluence) and analytics platforms (Google Analytics, Hotjar).
Fluent English (primary working language); French is a bonus.
Strong leadership to inspire teams and align stakeholders.
Ability to simplify complex concepts for diverse audiences.
Self-motivated, detail-oriented, and thrives in fast-paced environments.
Collaborative mindset, comfortable working with both technical and non-technical teams.
Experience in a scale-up or open-source environment.
Knowledge of GDPR and European doc