Technical Delivery Manager

Who We Are

Bidgely (which means "electricity" in Hindi) is an AI-powered SaaS company accelerating a clean energy future by enabling energy companies and consumers to make data-driven energy-related decisions. Ranked #7 in Applied AI on Fast Company’s list of Most Innovative Companies in the World, Bidgely is putting customers at the center of the clean energy future.

What We Do

Powered by our unique patented technology, Bidgely's UtilityAI™ Platform transforms multiple dimensions of customer data—such as energy consumption, demographics, and interactions—into deeply accurate and actionable consumer energy insights. We leverage these insights to empower each customer with personalized recommendations tailored to their individual personality and lifestyle, usage attributes, behavioral patterns, purchase propensity, and beyond.

How We Do It

From a distributed energy resources (DER) and grid edge perspective, Bidgely advances smart meter innovation with data-driven solutions for solar PVs, electric vehicle (EV) detection, EV behavioral load shifting and managed charging, energy theft, short-term load forecasting, grid analytics, and time-of-use (TOU) rate designs. Bidgely’s UtilityAI™ platform provides deep visibility into generation and consumption for better peak load shaping and grid planning and delivers targeted recommendations for new value-added products and services.

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About the Role

We are looking for a Delivery Manager to head a cross-functional team in implementing and configuring our product solutions for enterprise-level clients. This role demands extensive technical leadership, people management, and project ownership skills, ensuring thorough quality checks and leading innovative approaches (e.g., GenAI, automation) to streamline delivery. You’ll collaborate closely with internal engineering, R&D, QA, and support teams, receiving high-level, outcome-based requirements from our Technical Program Managers.

Responsibilities

Strategic Leadership & Team Management

• Manage, mentor, and inspire a team of engineers and project leads, ensuring a high standard of performance, engagement, and professional growth.

• Develop and optimize team structures, resource planning, and talent development strategies to scale delivery capabilities.

• Foster a culture that values ownership, accountability, innovation, and continuous learning.

Senior-Level Project Delivery

• Translate complex, outcome-driven requirements from Technical Program Managers into comprehensive project roadmaps and execution plans.

• Oversee multiple, concurrent implementation projects—coordinating internal teams to ensure timely, budget-conscious, and high-quality releases.

• Communicate progress, risks, and mitigation strategies effectively with senior stakeholders and leadership.

Quality Assurance & Release Management

• Establish and uphold rigorous quality controls, encompassing functionality, data integrity, performance, and user acceptance criteria.

• Work with QA resources (matrixed or dedicated) to align on testing strategies, automation frameworks, and release protocols.

• Drive continuous improvement in release readiness processes and performance metrics.

Technical Innovation & Problem-Solving

• Provide deep-dive technical guidance, from code-level debugging to data-level analysis, empowering the team to solve complex challenges.

• Collaborate with R&D to integrate new product features seamlessly, ensuring reliable configurations for enterprise-scale use cases.

• Champion the introduction and application of cutting-edge tools—including GenAI—to automate, optimize, and simplify implementation workflows.

Process Optimization & Automation

• Identify and implement strategic improvements to reduce manual effort, boost delivery speed, and maintain consistent quality across projects.

• Promote documentation, best practices, and standardized procedures to drive efficiency and scalability.

• Leverage metrics, analytics, and user feedback to iterate on processes and evolve best-in-class delivery methodologies.

Requirements

Experience & Education

• 7+ years of experience in software delivery, implementation, or technical program/project management, with progressive leadership responsibilities.

• Proven track record of managing large-scale, cross-functional projects in fast-paced or enterprise environments.

• Bachelor’s degree in Computer Science, Engineering, or a related field; an advanced degree (MBA, MS) is a plus.

Technical Expertise

• Demonstrated proficiency in software configuration, integration APIs, data pipelines, debugging, and system performance optimization.

• Hands-on experience tackling complex technical issues at both application and data levels.

• Familiarity with automation frameworks, DevOps practices, and emerging technologies (e.g., GenAI).

Leadership & Communication

• Strong background in leading and mentoring high-performing technical teams, including architects, senior developers, and QA leads.

• Excellent communication and stakeholder management skills, capable of interfacing with executive-level audiences.

• Adept at guiding cross-functional groups toward common goals and managing change in a dynamic environment.

Domain Knowledge

• Experience in the energy or utilities sector is beneficial, but not required.

• Ability to adapt rapidly to evolving industry trends and new technologies.

Equal Opportunity Statement

Bidgely is an equal-opportunity employer. We are serious about and embrace diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills to build a better future and a better workforce.