Technical Consultant- ServiceNow Scripting & API Development

Top 3 Skills: ServiceNow Scripting & API Development | Platform Data Modelling & Integration Hub | ServiceNow Security & UX Architecture

Role: Technical Consultant

Exp: 5+yrs

Shifts: 2PM- 11PM

Key Responsibilities

ServiceNow Developer
Following rapid expansion of new name clients into the Fujitsu SaaS ServiceNow practice, we are seeking a ServiceNow Developer that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements.

What we offer:
• The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers.
• Unrivalled investment and training in you and your career
• Stimulating environment offering ongoing learning opportunities
• Culture of innovation and inspiration
• Competitive salary and generous benefits
• A very flexible and creative environment for everyone

Role and Accountabilities:
We are seeking a highly skilled and experienced ServiceNow Developer to join our IT development team. In this role, you will be responsible for designing, developing, and maintaining high-quality applications and workflows on the ServiceNow platform. You will work closely with stakeholders to translate business requirements into technical solutions, ensuring platform performance, security, and scalability.

Key Responsibilities
• Platform Development: Build and maintain custom applications using Studio and App Engine Studio, adhering to best practices regarding Application Scope and Cross-Scope access.
• Scripting & Automation: Develop robust solutions using server-side (Business Rules, Script Includes, GlideRecord/GlideAggregate) and client-side (Client Scripts, UI Policies, g_form) scripting.
• Data Modeling: Architect efficient data models, including table design, extended tables, relationship mapping, and dictionary configuration, with a focus on performance optimization and indexing.
• Workflow Design: Create complex automation using Flow Designer, Subflows, and IntegrationHub to streamline organizational processes.
• Security & Compliance: Implement and manage robust security measures, including ACLs, Roles, Application Access, and Cross-Scope Privileges.
• Integrations: Design and implement seamless integrations using REST APIs, Scripted REST APIs, Import Sets, Transform Maps, and OAuth configurations.
• UX Development: Enhance the user experience through optimized Form Layouts, Service Portal development, Workspace configurations, and custom UI Pages.
• Lifecycle Management: Manage development lifecycles utilizing Update Sets and Scoped Applications effectively.
• Platform Fundamentals: Expert knowledge of ServiceNow data structures, application scoping, and development environments (Studio/AES).
• Advanced Scripting: Proficiency in JavaScript specifically within the ServiceNow ecosystem (Glide API family).
• Database Expertise: Ability to design scalable database schemas and perform query optimization.
• Process Automation: Deep experience with modern ServiceNow automation tools (Flow Designer/IntegrationHub).
• Integration Proficiency: Experience building and consuming RESTful web services and securing them via OAuth.
• UI/UX: Experience in developing intuitive interfaces using Service Portal and Workspace configurations.
Required Skills & Qualifications
• 5+ years of hands-on experience as a ServiceNow Developer.
• Demonstrated expertise across:
• Strong background in building and maintaining enterprise-level integrations (REST/SOAP).
• Proven track record of managing end-to-end development cycles (Requirements gathering to Deployment).
• Platform Proficiency: Must be able to demonstrate a portfolio of applications or workflows built within ServiceNow.
• Version Control: Experience using ServiceNow’s built-in Git integration or other Source Control Management (SCM) tools.
• Agile Methodology: Experience working in an Agile/Scrum development environment using tools like Jira or Azure DevOps.
• Development Standards: Familiarity with documentation standards, code reviews, and maintaining a high-performance, bug-free codebase.
• Problem Solving: Exceptional ability to troubleshoot complex platform issues and identify performance bottlenecks using the Node Log, Script Debugger, and System Diagnostics tools.
• Communication: Strong interpersonal skills to collaborate effectively with cross-functional teams and business process owners.
• Strong analytical, problem-solving, and communication skills with the ability to explain technical concepts to non-technical stakeholders.
Preferred Qualifications
• Primary (Required): ServiceNow Certified Application Developer (CAD).
• Foundational (Required): ServiceNow Certified System Administrator (CSA).
• Preferred: Certified Implementation Specialist (CIS) in any of the following: ITSM, ITOM, HRSD, CSM, or Security Operations.
• Experience with Now Experience UI Framework development.