Technical Consultant
ncr · GERMANTOWN, MD, USA ·
- Employment
- Full time
- Category
- Solutions engineering
- Visa sponsorship
- No
- Salary
- USD 92,300 – 153,900 / year
ncr · GERMANTOWN, MD, USA ·
About NCR VOYIX
Title: Senior Technical Consultant
Location: Germantown, Maryland
How would you like to work with a company that is revolutionizing the business and digital transformation of the Retail Industry?
A Senior Technical Consultant will work as a part of the integration team to design, develop and implement deployment tools to distribute NCR solutions to Retail clients around the world. Your role will be to help NCR development, architects and testing teams with a deployment of NCR and 3rd party software solutions. Creating reliable and consistent solutions for a large-scale deployment is a key part for a company success.
Position Summary & Key Areas of Responsibility
A customer-facing business development role, ultimately responsible for the successful delivery of architectural and technical aspects of client transformation engagements.
This role is one of the most important technical roles within NCR Professional Services and requires a combination of qualities that will enable a successful candidate to help NCR to continue lead state of the art solutions for Retail and Finance industries.
In this exciting role, you will…
Installs equipment within all areas of retailer facilities including testing labs
Implement audit, logging, and monitoring solutions of integration systems.
Performs quality assurance checks on all NCR equipment prior and after deployment
Identifies and troubleshoots hardware and software issues
Deploys NCR software based on project scope
Demonstrates consistent deployment quality, following company guides and updating project documentation appropriately
Displays excellent project and time management skills, efficiently managing task queue
Completes and updates required documentation and adopts new NCR processes as needed
Consistently displays commitment to team and clients, being an example to others regarding punctuality, client appointments and deployment deadlines
Sets a good example by maintaining composure even in stressful situations
Maintains a positive and friendly attitude toward all team members
Displays empathy and sense of urgency when communicating with clients, ensuring client satisfaction and safety
Proactively makes suggestions for solutions to most recurring deployment issues and technology service issues
Embraces improvements and advocates change, going beyond status quo
Basic Qualifications
Preferred Qualifications
Salary Range:
$92,300.00 - $153,900.00Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full time employee benefits include:
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”