Technical Consultant
Luminys Systems Corporation · Toronto, Ontario, CA ·
- Category
- Solutions engineering
- Experience
- 5+ years
A field-facing technical sales consultant who supports Luminys' security products (CCTV, access control, video management software) across Ontario and occasionally the US/Canada. Day to day: delivering product demos, advising customers and engineers on system requirements, and helping sales managers secure orders, with up to 50% travel.
Who we are:
At Luminys Systems Corporation, we combined exceptional customer service with cutting-edge technology to furnish our clients with superior solutions and services. Our all-encompassing offerings feature a broad array of components, such as security systems and video management software and beyond. This dual commitment to ongoing innovation in technology along with unwavering partner support ensures we provide top-notch quality, dependability, and stability for both our direct customers and our network of resellers.
At Luminys Systems Corporation, we combined exceptional customer service with cutting-edge technology to furnish our clients with superior solutions and services. Our all-encompassing offerings feature a broad array of components, such as security systems and video management software and beyond. This dual commitment to ongoing innovation in technology along with unwavering partner support ensures we provide top-notch quality, dependability, and stability for both our direct customers and our network of resellers.
What you will be doing:
As a Technical Consultant, you would be responsible for working with the Regional Sales Manager’s in your territory to deliver product demonstrations, network with clients, help expand sales by providing technical recommendations for products and services that align with customer needs. Primary territory will cover Ontario Province, and other territories as needed in both the US and Canada.
What your primary responsibilities will be:
- Discuss with customers and engineers to determine system requirements, and provide solutions.
- Collaborate with sales teams to understand customer requirements and provide sales support, working closely with all the key dealer/SI in the assigned region, build personal trust and relationship with customer.
- Secure orders with sales teams.
- Plan and customize products to meet customer needs.
- Help clients solve key problems that needs onsite presence or coordinate with tech support team to find solutions.
- Recommend and cross reference improved materials to customers, showing how changes will lower costs or increase the value.
- Help in researching and developing new products by gathering customer requirements.
- Help the company to provide evaluation to the customer or business opportunities in a technical perspective.
- Must be able to travel up to 50% as needed.
- Other projects as assigned.
What you will need:
- BS degree in Computer Science or related engineering field or equivalent practical experience.
- 5+ years of technical sales, sales support or sales engineering experience.
- Strong technical experience of higher-end CCTV and Access Control systems.
- Excellent oral and written communication skills (ability to present information to both technical and non-technical people).
- Outstanding listening skills and attention to detail.
- Ability to manage multiple tasks in a fast paced environment.
- Excellent organizational and computer skills including computer fluency in MS Office.
Physical Demands:
- Must be able to remain in a stationary position 50% of the time if needed.
- May be required to stand for long periods of time.
- Constantly operates a computer and possibly other work-related machinery.
- Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine including repetitive motions.
- Constantly receiving detailed information through oral communication.
- Constant talking, expressing, or exchanging ideas by means of verbal communication.
- Constant clarity of vision at near and/or far distances.
- May be exposed to outdoor weather conditions and noise levels.
Why do you want to work for us?:
We are proud of what we do and who we are. At Luminys, you will be surrounded by a team that is dedicated, bright, and enthusiastic about both technology and security solutions. We are always trying to find new ways to improve our methodology, our operations, and raising the bar in our industry. We are a culture built on taking care of each other, our customers, and above all else – offering a solution that works for all.
In addition, we offer the benefits below:
- We offer full benefits (medical, dental, vision, life insurance) to make sure you take care of yourself and your family.
- A retirement contribution plan to make sure your future is taken care of.
- Parental leave when you have a new baby because let’s be honest, we all need some extra sleep and cuddle time with a newborn.
- Paid Time Off to spend a day at Disneyland, sip cocktails by the beach, or maybe even just veg out in front of the TV.
- Paid Holidays because we believe in celebrating the important milestones in our country (plus some added time off to hang with loved ones or rest).
- An overly excited (but well-intentioned) HR Manager who will welcome you to the team with open arms.