Technical Consultant

About Us

Location - Clark Freeport Zone, Pampanga, Philippines

Department - Professional Services

Function - Professional Services

Working Pattern - Hybrid; Full-time

Benefits - Benefits at Ideagen

Salary - will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

We're looking for a Technical Consultant to support the delivery of technical solutions by assisting with integrations, data migration, system configuration, and testing activities. This is an excellent opportunity for a technology professional looking to expand their expertise in SaaS implementations, technical consulting, and customer-focused project delivery while working with a diverse range of clients and solutions.

Responsibilities

• Support software implementation and technical delivery activities.
• Assist with data preparation, validation, and platform configuration.
• Support integration setup, testing, and troubleshooting.
• Maintain accurate technical documentation and project records.
• Collaborate with project teams and customer stakeholders.
• Identify and escalate technical issues, risks, or defects when needed.
• Deliver assigned tasks in line with agreed standards and timelines.
• Continuously build knowledge of SaaS platforms, integrations, and technical consulting practices.

Skills and Experience

• Experience in software implementation, technical consulting, or a related technical role.
• Knowledge of software configuration, databases, integrations, or SaaS applications.
• Strong problem-solving, communication, and stakeholder management skills.
• Eagerness to learn new technologies and thrive in a collaborative environment.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at [email protected]. All matters will be treated with strict confidence.

#LI-HT1 #LI-Hybrid #LI-Fulltime