Technical Consultant, Enterprise, Microsoft Dynamics F&O

You establish customer partnerships and act as a liaison with internal technical teams for Enterprise customers using Microsoft Dynamics F&O. You design financial solutions, define technical success criteria, guide F&O integrations and configurations, support implementations, troubleshoot blockers, advise on architecture, document solutions, and channel customer feedback to Product and Engineering.

Responsibilities

• Serve as the primary Technical Consultant for Enterprise accounts running Microsoft F&O
• Advise customers and internal teams on F&O integration, configuration, and system design
• Assess customer requirements and propose solutions involving F&O, HRIS, and API integrations
• Support technical workstreams during onboarding and implementation
• Problem-solve technical hurdles and propose effective product implementations
• Conduct technical discovery of customer F&O environments and workflows
• Recommend best-fit Ramp architecture and API usage
• Troubleshoot Dynamics F&O integration blockers
• Contribute to internal documentation and tooling
• Channel F&O customer feedback to Product and Engineering

Requirements

• Bachelor's degree in computer science, engineering, finance, business, or a related field
• 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role
• 3+ years of hands-on experience working with Microsoft Dynamics F&O
• Deep familiarity with accounting workflows including General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures
• Comfort with APIs, integration logic, and system architecture
• Ability to advise on non-standard F&O implementations and edge cases
• Strong communication skills
• Ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
• Exceptional organization and problem-solving skills

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by Ramp
• Fertility HRA up to $10,000 per year
• Parental leave up to 16 weeks at 100% pay
• Pet insurance
• In-office lunch, snacks, drinks, and more
• Relocation support to NYC or SF
• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage up to $4,000 lifetime
• Group Retirement Plan with employer match
• Employee Assistance Program and virtual care through Lumino Health
• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold with salary sacrifice option