Technical Consultant

About the role:

As part of our expansion into Perth/Western Australia, we are on the look-out for a Technical Consultant.

As a Technical Consultant, you will deliver professional IT consulting and project services across a diverse portfolio of clients throughout Western Australia and Australia.

You will work directly with client stakeholders to design, implement, and support cloud, infrastructure, networking, security, and modern workplace solutions. Acting as a trusted advisor, you will build strong relationships with clients, provide technical guidance, and ensure technology investments deliver meaningful business outcomes.

This is a highly customer-facing and hands-on role requiring regular onsite engagement with clients. You will be responsible for delivering technical projects, assisting with technology roadmaps, conducting environment reviews, and providing expert advice across a broad range of technology solutions.

As part of the Consulting team, you will collaborate closely with Service Delivery, Cyber Security, Engineering, and Software Development teams while contributing to the growth of both existing and new client relationships.

Due to customer requirements applicants must have unrestricted work rights in Australia and be able to meet any client-specific security clearance requirements.

Key responsibilities of the role:

Client Consulting & Relationship Management

• Act as a trusted technical advisor and client manager for assigned clients.

• Build and maintain strong relationships with business owners, managers, and key stakeholders.

• Conduct onsite client visits, technology reviews, and planning discussions.

• Assist clients in navigating an increasingly complex technology landscape, identifying opportunities to improve productivity, reduce risk, and optimise costs.

• Manage client expectations for both project and service delivery outcomes.

• Identify opportunities for technology improvement and future project engagements.

Technical Design & Delivery

• Design and implement cloud, infrastructure, networking, security, and modern workplace solutions, aligned to your skill set and experience

• Perform technical design and architecture of IT solutions.

• Lead technical project delivery from discovery and planning through implementation and handover.

• Produce technical documentation, solution designs, implementation plans, and operational procedures.

• Ensure delivered solutions align with client requirements and industry best practices.

• Provide technical escalation support for complex issues and client environments.

• Assist clients with business continuity and disaster recovery planning.

• Conduct infrastructure and security assessments and provide recommendations for improvement.

• Assist clients with cloud governance, security, identity, and optimisation strategies.Implement cybersecurity solutions and security remediation activities.

• Assist clients with business continuity and disaster recovery planning.

• Conduct infrastructure and security assessments and provide recommendations for improvement.

Project Leadership & Team Contribution

• Act as senior point of contact for project engagements, and with support from project delivery complete planning, scheduling, stakeholder communication, and technical delivery.

• Assist with pre-project discovery, scoping, and effort estimation.

• Contribute to consulting methodologies, standards, and best practices.

• Share knowledge and mentor other technical team members where appropriate.

• Collaborate across all business units to ensure successful project outcomes.

Key required skills and qualifications:

Strong experience across a broad range of technologies that may include:

• Microsoft Azure

• AWS

• Microsoft 365

• Microsoft Entra ID

• Microsoft Intune

• Windows Server

• Active Directory

• Server & Storage Infrastructure

• VMware and/or Hyper-V

• Microsoft Defender

• Backup and Disaster Recovery

• Firewalls and Network Security

• Switching and Wireless Infrastructure

• Cloud Migration and Modernisation Projects

Consulting & Communication

• Strong client-facing consulting and stakeholder management skills.

• Ability to communicate complex technical concepts to technical and non-technical audiences.

• Experience providing technical recommendations and conducting customer workshops.

• Strong documentation and presentation skills.

• Ability to manage multiple concurrent projects and client engagements.

Personal Attributes

• Strong problem-solving and troubleshooting capability.

• Professional and customer-focused approach.

• Self-motivated and capable of working independently.

• Collaborative team player with strong communication skills.

• Passion for technology and continuous learning.

Desirable Certifications

• Microsoft 365 Certified

• Microsoft Certified: Azure Administrator Associate

• Microsoft Certified: Azure Solutions Architect Expert

• Microsoft Certified: Enterprise Administrator Expert

• AWS Certified Solutions Architect Associate or Professional

• Fortinet NSE Certification

• Cisco CCNA or CCNP

• ITIL Foundation

• VMware Certification

Requirements:

• Minimum 5–8 years' experience delivering professional IT services within consulting, managed services, or enterprise environments.

• Proven experience working directly with clients.

• Tertiary qualification in Information Technology, Computer Science, or related discipline, or equivalent industry experience.

• Current Australian Driver's Licence.

• Ability to travel regularly throughout Perth and regional Western Australia when required.

About Comunet:

At Comunet, we love technology. But more than that, we love helping clients use technology to build better businesses. We've been on an everchanging technology journey for over 30 years and have seen the challenges first-hand with hundreds of businesses and what this means for them - in trying to maintain currency, with costs, security and the inevitable 'future-proofing' in mind.

We have deep expertise across Infrastructure, Networking, Cloud, Modern Application Development and embedded Cyber Security and drive a continuous improvement and innovation program across all of our teams to ensure we maintain our position as a leading provider of technology services.

We offer a published Employee Value Proposition (https://comunet.com.au/careers/employee-offer/) to expand on salary and package offers includes dedicated training budgets and time allocation, fully stocked pantry and fridge, regular team and whole of organization events and opportunities for flexible working and purchased additional annual leave.

We believe in making work a fun place to be, and we work hard to maintain our culture while providing exceptional service to our clients.

How to Apply

We'd love a cover letter with your CV addressing why you should be the suitable candidate to join us.

As this is active ongoing recruitment process the position may be filled with the right applicant before the published closing date - so we encourage applications as early as possible.

By submitting an application to Comunet, you acknowledge that we will undertake workforce screening activities including, but not limited to: Reference checks, National Crime and Right to Work Checks, Identity and certification verification.

Only candidates that are short listed will be contacted and a package relevant to experience and credentials will be tailored to suit the candidate.