Technical Business Analyst

We are looking for a Technical Business Analyst - Project to join our team. We will work together to design, implement and deliver mission-critical web and mobile applications for our clients. Our software applications are impactful and central to the needs of our clients and their users. It is, therefore, imperative that these applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, technical knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities:

• Work as a key member of the project management team to drive the project forward and ensure smooth and successful project delivery

• Collaborate with client stakeholders (IT team and System owners) and internal stakeholders (Project Management, Development and DevOps team)

• Work closely with the project’s Solution Architects (both external and internal) to understand technical requirements in the realm of Cloud Architecture, DevSecOps, Continuous Integration and Continuous Delivery (CI/CD)

• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods

• Develop user stories, functional/technical specifications and acceptance criteria

• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs

• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts

• Analyze technical requirements; factor in dependencies and critical path, and deliver technical deliverables on a timely basis

• Deliverables may include the following:

  • Architecture Diagrams

  • Cloud Hosting and Set-up (AWS or Azure cloud)

  • Technical integrations with 3rd party systems

  • Performance and Load Testing

  • Solution Design / Technical Specifications

  • Data Extraction, Transformation and Migration

  • User stories/ functional specifications

  • Workflow diagrams to demonstrate business processes

• Manage the project’s technical track, in relation to overall project timeline; plan and prioritise tasks in a constantly changing environment

• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.

• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations

• Be open to learning and exploring new technologies, and more importantly, love getting your hands dirty
  

Requirements:

• Degree in Computer Science, Infocomm Technology, Computer Engineering with excellent academic records or outstanding professional or personal achievement.

• Minimum 3 years of relevant experience e.g. Software Development, Cloud Architecture, Technical Analyst / System Analyst etc

• Participated in a full software or product development cycle, preferably using Agile Methodology

• Have prior hands-on coding experience

• Excellent analytical, conceptualisation and problem-solving skills

• Excellent verbal and written communication skills with the ability to pitch ideas

• Strong influencing and people management skills

• Ability to understand and translate technical requirements into digital mediums e.g. Word, PowerPoint, and Excel

• Meticulous and detailed oriented with excellent documentation skills

• A driven and motivated personality with aptitude for analysis

• Being a pro-active, self-motivated and resourceful team member who can guide and mentor others

The following would be a “plus”

• Relevant certifications e.g. Cloud Certificates, Project Management Certificates

• Prior experience in a product development firm or consulting experience (IT consultancy, IT service delivery etc)

• Knowledge or experience in one or more of the following areas:

  • Database designs

  • Cloud architecture

  • CI/CD pipelines