Technical Business Analyst

This is a 6-month contract position to provide maternity leave coverage.

Responsibilities

Project Management

• Coordinate and support AI and cloud-related projects from initiation through implementation and completion.
• Monitor and track project milestones, deliverables, timelines, risks, issues, and dependencies to ensure successful project execution.
• Facilitate project meetings, workshops, and discussions with clients, business stakeholders, technical teams, and vendors.
• Ensure timely tracking, communication, and follow-up of project action items and decisions.
• Prepare and maintain project documentation, status reports, presentations, meeting minutes, and management updates.
• Support project governance activities by providing accurate reporting and highlighting project risks or challenges.

Business Analysis

• Gather, analyse, and document business requirements, functional specifications, process flows, and user stories.
• Work with stakeholders to understand business objectives and translate requirements into clear and actionable deliverables for technical teams.
• Coordinate requirement clarification sessions and support solution design discussions.
• Assist in evaluating business processes and identifying opportunities for improvement through technology solutions.

Cloud & AI Technology Support

• Apply a working understanding of cloud technologies, particularly AWS services and architecture, to support project discussions and implementation activities.
• Collaborate with technical teams to understand cloud-based solution designs, architecture considerations, and integration requirements.
• Support initiatives involving generative AI technologies, including Large Language Models (LLMs), AI agentic platforms, and enterprise AI solutions.
• Contribute to the assessment of cloud and AI use cases, including business value, operational considerations, and implementation requirements.
• Stay informed of emerging AI and cloud technologies, industry trends, and best practices to support ongoing innovation initiatives.

Stakeholder & Vendor Management

• Act as the key liaison between clients, internal teams, and external vendors to ensure project objectives, timelines, and deliverables are aligned.
• Facilitate communication between business and technical stakeholders throughout the project lifecycle.
• Coordinate technical discussions, requirement reviews, and project updates with relevant stakeholders.
• Manage stakeholder expectations and support issue resolution to maintain project momentum.
• Foster effective collaboration across cross-functional teams and external partners.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business, Engineering, or a related field.
• Experience in business analysis, project coordination, project management, technology consulting, or related roles.
• Experience supporting technology, cloud, digital transformation, data, or AI-related projects.
• Knowledge of cloud computing concepts and AWS services and architecture.
• Familiarity with generative AI technologies, AI agents, Large Language Models (LLMs), and related AI platforms such as Claude or similar solutions.
• Experience gathering, analysing, and documenting business and functional requirements.
• Ability to understand and communicate technical concepts effectively to both technical and non-technical stakeholders.
• Strong stakeholder management, facilitation, communication, and presentation skills.
• Strong analytical, problem-solving, organisational, and documentation skills.
• Ability to manage multiple priorities and deliverables in a dynamic project environment.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Teams.