Technical Business Analyst

NOW HIRING for our next GeT Aboard Class!

Kick off your career at ATG with a week designed to inspire, connect, and set you up for success. GeT Aboard is our signature onboarding experience - an energizing in-person summit at our North Little Rock corporate headquarters where you’ll meet the team, dive into our culture, and gain the tools to thrive. Attendance is required - but we think you’ll agree it feels more like a launch party than training.

Additional Information
Hiring Process: An on-site interview at either our North Little Rock, AR or our Phoenix, AZ office location is a required step in the hiring process for all ATG opportunities.

Who We Are

At ATG USA, we don’t just support the AEC industry, we help shape it.

ATG USA (Applied Technology Group) is the leading technology business partner focused on the Architectural, Engineering and Construction industry in North America. ATG strives to build relationships within the professional design community by providing a complete solution. ATG has unique service offerings implemented by technical support specialists with industry experience and knowledge.

Role Summary

We are seeking a seasoned technologist to join ATG Data Solutions as a Technical Business Analyst. This role is the critical link between complex AEC business systems and the software engineers who build our solutions. You will navigate intricate data silos, decompose them into functional requirements, and ensure that our technical deliverables perfectly align with our clients' strategic goals.

The Ideal Profile

The ideal candidate excels at discovery and process analysis, bringing a rigorous, structured approach to solving complex business challenges with data and automation. You likely have professional experience with design tools (Revit, Civil 3D) and may have invested time in learning to code. While you may have found your true calling in bridging the gap between "the what" and "the how" rather than pure software development, your technical literacy allows you to speak the language of engineers and clients with equal fluency.

Key Responsibilities

• Strategic Analysis & Client Discovery
• Exceptional Consultation: Lead client interviews and observations with an exceptional "bedside manner," translating complex IT concerns into understandable, actionable narratives.
• Gap Identification: Independently identify pain points and bottlenecks in current manual processes, proposing data-driven, automated alternatives.
• System Mapping: Evaluate customer data and system landscapes to identify master data sources and assist in designing new solution architectures.
• Detailed Technical Documentation
• Functional Requirements: Document business use cases, data objects, and SQL database requirements in a concise, easy-to-digest format.
• Data Lifecycle Management: Create detailed data flow diagrams, mapping data triggers, timing, and mapping across the lifecycle.
• Technical Bridging: Assist software engineers in writing Technical Requirements Documents (TRDs), ensuring that promises made during discovery are technically feasible for development.
• Technical Design & Validation
• API Verification: Use tools like Postman and Swagger to validate API capabilities (GET/PUT/POST/DELETE) and ensure necessary fields and endpoints exist.
• Pragmatic Automation: Prioritize the "KISS" (Keep It Simple, Stupid) principle, championing maintainable MVP solutions over unnecessary complexity.

Requirements

• 3+ years experience working with development projects that integrate with enterprise business systems
• Communication: Proven ability to interact with stakeholders using exceptional verbal and written communication skills.
• Database: Functional SQL knowledge and understanding of 3rd normal form
• Cloud & APIs: Working knowledge of modern application development and RESTful APIs
• AI Ready: Conceptual understanding of MCP (Model Context Protocol) and how LLMs interact with hosted tools

Professional and Consulting Skills

Project Management:

• Document requirements, data flows, and system architecture
• Estimate effort accurately and communicate blockers or timeline risks proactively

Team player:

• Champion best practices for readable, maintainable, performant, and secure solutions
• Mentor junior engineers and share knowledge across the team
• Manage your time effectively and communicate technical trade-offs clearly
• Detail oriented: ability to understand and business processes & data
• KISS: Prioritize pragmatic automation and simple, maintainable solutions (MVP/KISS approach) over unnecessary complexity

Nice to haves:

• Professional experience with Revit, Civil 3d, Navisworks and other construction design tools.
• Professional experience with Autodesk Forma, Procore, Newforma and other construction project management tools
• Autodesk APS
• PowerBI
• Data Analytics, Notebooks using Python scripting
• AI Agents and MCP servers

Benefits:

• Health, Dental and Vision Benefits
• Short-Term and Long-Term Disability
• Wellness Programs
• 3 weeks of PTO each year, paid holidays, and your birthday off
• 2 paid volunteer days each year
• 401k match up to 4% after 90 days of employment
• Great culture with frequent in-person events and gatherings

About ATG Data Solutions

We believe in building inspired professionals, thriving businesses, and healthy communities. We offer technology services that empower people and organizations to do their best work and make an impact that matters. If you like to develop software that helps people, we want to talk to you.

We’re not just looking for developers; we are looking for people who want to become great! We want people who are passionate about learning our client’s businesses and want to solve meaningful problems.

ATG is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including gender identity and sexual orientation), national origin, age, disability, genetic information, or any other protected status under applicable laws. We’re committed to an inclusive workplace where all backgrounds and perspectives are valued, and we strive to build a team that reflects the diverse world we serve.

This full-time role requires a minimum of 40 hours per week, with additional hours as needed to meet deadlines. Candidates must be able to sit or stand for extended periods, travel between office locations (including those with stairs), and lift up to 30 pounds. Strong verbal and written English communication skills, along with adequate visual and auditory abilities (with or without aids), are essential. The physical demands described are representative of those needed to perform the job’s essential functions, with or without reasonable accommodation.

If you need accommodation during the application or interview process—or on the job—please contact Human Resources.

Applicants must be authorized to work in the U.S. without company sponsorship. We appreciate your interest in ATG!