Technical Business Analysis - Advisor II

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Job Title

Technical Business Analysis - Advisor II

About your role:
As a Technical Business Analysis - Advisor II within Fiserv’s Merchant Solutions business you will have technical business analysis or software requirements engineer experience and will drive large software project requirements definition and execution.

In addition you will drive the requirements process with multiple constituent groups (client, business, and multiple development teams) to create a requirements package for software development and implementation. You will be highly collaborative and can bring predictability and success to IT projects by designing and employing repeatable and supportable processes for requirements gathering, facilitation and documentation.

What you'll do:

Requirement Assessment and Definition:

• Perform analysis of business needs, and gap analysis. Knowledge of business operations and functionalities and the Payment Acquiring Services business model are critical for this role.
• Define business architecture for the future state of the system and represent them through business process flows and system process flows.

Requirement Gathering:

• Identify and gather business and technical/functional requirements to establish the framework for each phase of the Software Development Lifecycle.
• Schedule and facilitate Requirement Elicitation sessions with Internal/External resources and IT teams to convey the Business need and to identify gaps, impacts and requirements for each impacted area.
• Analyze and interpret Functional and Non-Functional requirements and impacts using information provided in written, oral, diagram, or schedule form. Apply mathematical concepts to practical situations.
  

Requirement Documentation Creation:

• Create and manage Business Requirement collateral relevant to each SDLC stage.
  

Requirement Support, Management and Communication:

• Modify requirements through Amendments or Variances due to change in scope during SDLC. Support testing cycles to ensure technical specifications meet the business requirements.
• Lead knowledge-sharing sessions, present information comprehensively. Demonstrate the ability to respond effectively to questions from IT groups, product owners and internal/external clients.
• Possess organization, time-management, active listening, communication (verbal and written with awareness of the audience and use of appropriate business etiquette and grammar), attention to detail and interpersonal skills.

Experience you'll need to have:

• 6+ years of experience in technical business analysis.
• 6+ years of experience in supporting complex and strategically important processes, products, and projects, working on complex systems and project issues.
• 1 year of Fiserv systems experience.
• Bachelor's degree in computer science, Information Technology, Information Systems, or a related field (or foreign equivalent degree) or equivalent work experience.

Experience that would be great to have:

• Proficiency in various tools such as JIRA, Tableau, Confluence, Clarity and MS Office tools.
• Possesses in-depth knowledge of application development technologies, tools, methodologies, the enterprise, and industry.
  

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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