Technical Architect – ClaimCenter / Jutro

Summary

Professional Services at Guidewire partners with P&C insurers worldwide to implement, modernize, and optimize their core platforms, with a strong focus on cloud adoption and AI-enabled delivery. We work as one global team, combining deep product expertise, implementation excellence, and a culture of continuous improvement to help customers realize value faster. Our environment is collaborative, customer-obsessed, and innovation-driven, centered on Guidewire InsuranceSuite and the Guidewire Cloud Platform.

As a Guidewire Architect focused on ClaimCenter / Jutro, you will define and own the end-to-end technical architecture for complex Guidewire implementations, modernization programs, and digital transformation initiatives across on-premise, cloud, and hybrid environments. You will provide architectural leadership for ClaimCenter implementations, claims transformation programs, and digital experience solutions built using Jutro, ensuring scalable, secure, and high-performing solutions that accelerate customer value.

This role is ideal for a hands-on expert who enjoys solving complex business problems, shaping implementation strategy, and accelerating our customers’ path to value while contributing to Professional Services’ mission to cut implementation effort and time through AI and automation.

Job Description

What you’ll do

• Define and own the end-to-end technical architecture, design standards, and implementation roadmap for Guidewire ClaimCenter and/or Jutro-based digital solutions across on-premise, cloud, and hybrid environments, ensuring alignment with customer enterprise architecture and Guidewire best practices.
• Lead solution design and implementation, including ClaimCenter configuration and customization (Gosu, data model extensions, rules, workflows, integrations, and plugins) and/or Jutro digital experience architecture, UI design, and portal development, delivering scalable, secure, and maintainable solutions.
• Architect and oversee complex integrations between Guidewire applications and enterprise systems such as policy administration, billing, CRM, document management, data platforms, and third-party services using APIs, web services, messaging, and event-driven patterns.
• Provide technical leadership to cross-functional delivery teams through architecture reviews, code reviews, mentoring, and engineering governance, driving quality, reusability, automation, and best-in-class delivery practices.
• Partner with business stakeholders, architects, and customer teams to translate business requirements into scalable technical solutions that address performance, availability, security, resiliency, and operational excellence.
• Champion cloud adoption, AI-enabled delivery, and automation initiatives to accelerate implementation timelines, improve productivity, and establish repeatable delivery patterns across programs.
• Contribute to organizational assets including accelerators, reference architectures, technical standards, and thought leadership while promoting knowledge sharing across Guidewire, customer, and partner teams globally.
• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What you’ll bring

Required

• Demonstrated ability to leverage AI, automation, and data-driven insights to improve delivery efficiency, solution quality, and customer outcomes.
• 10–18 years of software engineering and architecture experience, including significant hands-on expertise in Guidewire ClaimCenter and/or Jutro, with experience leading at least two large-scale implementation, modernization, or cloud transformation programs.
• Deep expertise in Guidewire ClaimCenter configuration and architecture, including Gosu, data model extensions, rules, workflows, activities, integrations, plugins, and Guidewire development best practices; or strong expertise in Jutro architecture and development, including digital portals, UI frameworks, component design, and customer-facing insurance applications.
• Guidewire ClaimCenter ACE Certification, Jutro certification, or equivalent Guidewire implementation credentials preferred.
• Proven experience designing and delivering complex integrations using REST APIs, web services, messaging frameworks, and event-driven architectures across Guidewire and enterprise ecosystems.
• Strong understanding of object-oriented design, cloud-native architecture, performance optimization, security best practices, scalability, resiliency, and non-functional requirements for mission-critical applications.
• Excellent communication, consulting, and stakeholder management skills, with the ability to influence both technical and business audiences in Agile delivery environments.
• Ability to collaborate effectively across global teams, customers, and time zones.

Preferred

• Experience with Guidewire Cloud Platform (GWCP), including cloud-native implementation patterns, observability, DevOps, and CI/CD practices.
• Proven success leading ClaimCenter Cloud, Jutro digital transformation, or Guidewire modernization programs leveraging automation and AI-enabled delivery approaches.
• Familiarity with other Guidewire products such as PolicyCenter, BillingCenter, Data Platform, and Analytics.
• Experience with modern microservices, API-first architectures, event-driven systems, and digital experience platforms.
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.

Your Impact

We believe in clarity and setting you up for success. In your first six months, you will take architectural ownership of one or more complex PolicyCenter implementations, aligning solution designs with customer business objectives while embedding Professional Services’ priorities around AI-enabled, faster, and more predictable delivery.

You will define technical roadmaps, guide teams through critical design and integration decisions, and put in place patterns and assets that measurably reduce implementation effort and time for future projects. As your influence grows, you will help customers fully leverage Guidewire’s cloud and AI platform, directly supporting our wider mission to transform how the world’s P&C insurers do business and advancing Guidewire’s ambition to deliver secure, scalable, and innovative solutions globally.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.