Technical Analyst / Assistant Technical Analyst - Server
Ricoh Hong Kong Limited · Sha Tin, Hong Kong ·
- Category
- Software engineering
- Experience
- 2+ years
The Technical Analyst will design, develop, and support enterprise office intelligence solutions and infrastructure services. The role involves server and desktop administration, cloud product management, and providing 2nd tier technical support.
Our client is a leading international container transport & logistics service provider.
Technical Analyst / Assistant Technical Analyst - Server
Responsibilities:
Technical Analyst / Assistant Technical Analyst - Server
Responsibilities:
- Participate in enterprise office intelligence solution design, solution and software development
- Research and evaluate new technologies on different office intelligence solutions
- Interact directly with users through user centered design techniques including observational research, interviews, and concept testing to uncover needs, learn about user behavior and explore design concepts.
- Translate visionary ideas or requirements into thoughtful and compelling design concepts and work with team members to muck up both low and high-fidelity prototypes and implement solution for different business users globally
- Participate in server and desktop solution research and development
- Participate in architectural design and implementation of infrastructure services
- 2nd tier technical support of infrastructure servers platform
Requirements:
- Bachelor’s degree in Computer Engineering, Computer Science or IT related disciplines
- At least 2 years of IT infrastructure support and administration in an enterprise environment
- Proficient in Microsoft Windows Serverand desktop operating environment and network (Windows 2016 Server, Active Directory, DNS, Windows 10 Desktop)
- Knowledge on cloud product like Azure, AWS and O365
- Good command of spoken and written English, Putonghua is an advantage