Senior Customer AI Engineer - Token Factory
Nebius · Remote - Europe ·
- Work mode
- Remote
- Seniority
- Senior
- Category
- AI engineering
- Visa sponsorship
- No
- Company size
- 1000+
Nebius · Remote - Europe ·
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Senior engineer on Nebius's Token Factory team who owns customers' journey from AI proof-of-concept to stable, cost-efficient production on Nebius's AI cloud. Day to day: working hands-on with customer engineering teams to optimize LLM inference performance, reliability and cost, and coordinating incident response. Core tech: inference frameworks like vLLM/TensorRT, cloud and distributed systems,
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
We're looking for a Senior Customer AI Engineer who will join our Token Factory team to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure.
This role sits at the intersection of engineering, delivery, and customer success – ensuring that what was promised during pre-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive stable, performant, and cost-efficient deployments.
This role is NOT:
You’re welcome to work remotely from Europe.
Your responsibilities will include:
We expect you to have:
Technical background
- cloud or infrastructure systems
- distributed systems or high-load applications
- AI/ML workloads (LLMs, inference, etc.)
Customer-facing experience
Ownership & execution
It will be an added bonus if you have:
Benefits & Perks:
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
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