Technical Account Manager - Compute and Networking Technologies at NVIDIA – Japan | Jobyssey

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative, passionate and self-motivated, we want to hear from you!

We are looking for an experienced Technical Account Manager or software engineer with good program management skills. An awesome candidate is highly technical who is also comfortable with dealing with enterprise customers. You will join a team of Technical Account Managers and Solution Engineers focused on the NVIDIA compute technologies, Networking, Container Orchestrators, Deep Learning containers, and other Enterprise related system software in CSP as well on prem environments. We are also looking for someone who has superb interpersonal and communication skills, given you would be working closely with our customers and engineers to understand, explain, and collaborate with the team to resolve complex issues in the areas of compute, networking and AI software stack.

This individual should have proven grasp of datacenter and Artificial Intelligence technologies, to provide comprehensive solutions for complex installations, maintenance, or operations for a broad scope of leading-edge products. If you have a real passion for technology, and you are interested in a role that you can make a difference in and contribute at all different levels, this may be a phenomenal position for you. To do an outstanding job in this role, we will be looking for a multifaceted engineer. This person will focus on enterprise servers, networking and also on NVIDIA AI Enterprise SW, a cloud-native suite of AI and data analytics software optimized for the development and deployment of AI.

What you'll be doing:

Work with NVIDIA Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with servers architected for running AI models, associated networking and software stack
Take ownership and drive customer issues from inception to resolution
Build upon the opportunity to research new use cases with GPUs
Bring independent analysis, communication, and problem-solving to customer experience
Collaborate with engineering to document, recreate and solve issues
Author and incorporate technical solutions into our knowledge base

What we need to see:

BS in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience)
You'll bring at least 6+ years system software development and troubleshooting experience, with strong program management and some customer facing skills
Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented
Strong computer science concepts and excellent knowledge of Python and scripting methodologies
Professional-level communication skills, interpersonal skills with a passion to solve problems

Ways to stand out from the crowd:

Experience as a developer and/or support program manager for large enterprise/service provider customers at a company that produces AI and data analytics software
Exposure to development with C and/or python
Background with developing or debugging AI and data analytics software.

With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most brilliant and talented people in the world working for us and, due to unprecedented growth, our world-class engineering teams are expanding fast. If you're a creative and autonomous engineer with a genuine passion for technology, we want to hear from you.

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