Team Member
Workforce 1 · Staten Island, NY, US ·
- Category
- Retail
- Experience
- 1+ years
Company Overview
The Staten Island Workforce1 Career Center is partnering with Michaels Stores to find qualified candidates for Team Members in Staten Island, New York. Michaels is a leading arts and crafts retailer that provides customers with a wide selection of creative supplies, home décor, seasonal products, and project materials. The company focuses on inspiring creativity and helping customers bring their ideas to life through quality products and helpful service. Michaels offers a collaborative, customer-focused work environment where team members support shoppers, maintain organized store displays, and contribute to a welcoming and creative shopping experience.
Position Overview
Team Members are responsible for creating a positive shopping experience by providing friendly, knowledgeable, and efficient customer service. This role assists customers with merchandise questions, supports purchases, maintains organized store displays, and helps ensure the sales floor is welcoming and well-stocked. Team Members also support daily store operations, including merchandise replenishment and other tasks that help the store meet customer needs.
This position is located in Staten Island, New York.
Key Responsibilities
- Provide friendly and helpful customer service by assisting shoppers with product questions and purchases.
- Greet and acknowledge customers on the sales floor.
- Operate cash registers, process transactions, and handle payments accurately.
- Stock shelves, organize merchandise, and maintain attractive product displays.
- Replenish merchandise to support store inventory needs.
- Assist with inventory tasks, including receiving and organizing shipments.
- Support seasonal promotions, sales events, and store projects.
- Maintain a clean, organized, and welcoming store environment while following company policies and safety guidelines.
Requirements
- At least 1 year of retail experience.
- Knowledge of arts and crafts preferred.
- Strong customer service and communication skills.
- Ability to assist customers with product selection and merchandise questions.
- Experience with cash handling or point-of-sale systems.
- Ability to stay organized and detail-oriented in a fast-paced environment.
- Ability to work collaboratively with team members to support store operations.