Team Leader II, Learning and Development

Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients?

The Team Leader II, Learning and Development is responsible for monitoring, supporting, mentoring and ensuring the success of the Training Team members.

What’s Attractive to the Right Candidate?

• Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
• Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won’t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
• Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

The Opportunity:

• Instructional Design: Create and review instructional design content and Training Team projects before submission to the Director of Training.

• Training Quality & Compliance: Regularly audit training events to ensure alignment with Knowtion Health and Training Team SOPs, while providing feedback and recommendations for improvement.

• Team Leadership: Conduct weekly 1:1s with direct reports, provide coaching and feedback, and support employee development.

• Training Effectiveness: Retrieve and analyze class evaluations and make recommendations to improve the effectiveness and success of future training events.

• Business & Content Alignment: Shadow each LOB on a regular rotating basis to ensure training content remains relevant and aligned with operational needs.

• Leadership & Operational Support: Provide leadership coverage in the absence of the Training and QA Director and Assistant Director, while proactively communicating issues and supporting resolution.

What you bring:

• A High School Diploma or GED is required. Bachelor’s Degree or equivalent work experience is preferred.
• Team Leader I requires a minimum of 4 years’ experience in Learning and Development with a high focus on Instructional Design.
• RCM Experience.
• A high level of professionalism.
• Instructional Design.
• High level of Emotional Intelligence.
• Adherence to HIPAA requirements.

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, paid holidays, 401k, and a generous PTO policy.

Knowtion Health gives priority to applicants located in the following states: AL, AR, AZ, FL, GA, ID, IN, KS, ME, MI, MO, MS, NC, NM, OK, PA, SC, TN, TX, UT, VA, WI, WV

Photo Identification and Image Capture Notice

As part of our hiring process, candidates are required to present a valid government-issued photo ID during screening and/or interviews.

We may also capture a photograph during the screening or interview process for identity verification, security, and record-keeping purposes. All identification documents and images will be handled in accordance with applicable privacy laws and accessed only by authorized personnel.

By proceeding with your application, you acknowledge and consent to this process.