Infor is seeking an experienced Software Development Manager to lead a multidisciplinary engineering team responsible for developing and supporting next-generation digital solutions for the Hospitality Point of Sale (POS) platform.
This leader will oversee software engineers, quality assurance professionals, and associate-level talent responsible for modern web applications, mobile solutions, cloud-native services, APIs, integrations, analytics, and customer-facing digital experiences.
The successful candidate will combine strong people leadership with modern software delivery practices to build high-performing teams that deliver scalable, reliable, and innovative solutions. They will foster a culture centered on engineering excellence, continuous learning, quality, accountability, and customer success.
This role is ideal for a technology leader who is passionate about mentoring talent, embracing modern development frameworks, driving cloud adoption, and delivering exceptional digital experiences.
- Lead, mentor, and develop a team of software engineers and quality engineering professionals.
- Conduct career development planning, coaching, performance discussions, and mentorship activities.
- Create a high-performance culture focused on accountability, collaboration, innovation, and continuous improvement.
- Recruit, onboard, and retain top engineering talent.
- Support the growth of associate-level employees through structured development plans and technical mentorship.
- Foster a culture of continuous learning and professional development.
Software Delivery & Execution
- Manage delivery of web, mobile, backend, integration, and analytics initiatives.
- Collaborate with Product Management and Architecture to define and execute product roadmaps.
- Drive sprint planning, capacity planning, estimation, prioritization, and release activities.
- Balance feature development, technical debt reduction, modernization efforts, and operational support requirements.
- Monitor delivery metrics and continuously improve team effectiveness.
Technical Leadership
- Provide technical oversight across modern web applications, mobile applications, cloud-native services, and APIs.
- Promote best practices in software architecture, quality engineering, security, observability, and DevOps.
- Support development initiatives utilizing technologies such as:
- Angular
- TypeScript
- AWS Lambda
- API Gateway
- DynamoDB
- Serverless Architectures
- Mobile Development Frameworks
- Cloud-Native Application Patterns
- Collaborate with architects to define technical direction and modernization strategies.
Quality & Operational Excellence
- Champion automation-first quality practices.
- Support test automation, performance testing, and operational monitoring initiatives.
- Ensure solutions meet performance, reliability, scalability, and security expectations.
- Drive continuous improvement within software development lifecycle practices.
- Establish and monitor engineering quality metrics and KPIs
Stakeholder & Customer Engagement
- Partner with Product Management, Professional Services, Customer Success, Sales Engineering, and Support organizations.
- Participate in customer discussions and strategic planning activities when required.
- Communicate project status, technical risks, and delivery milestones to leadership stakeholders.
- Ensure engineering efforts align with customer needs and business priorities.
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
- 5-7 years of progressive experience in software development, software quality engineering, or technology delivery.
- 2+ years of experience leading technical initiatives, developers, or cross-functional teams.
- Experience delivering customer-facing web or mobile applications.
- Experience working within Agile software development environments.
- Strong communication, leadership, and stakeholder management skills.
- Proven ability to effectively prioritize competing business and technical demands.
- Strong analytical and problem-solving capabilities.
- Previous people management experience.
- Experience leading distributed or global engineering teams.
- Experience developing cloud-native applications on AWS.
- Experience with modern front-end frameworks such as Angular.
- Experience with mobile application development.
- Knowledge of serverless architectures and event-driven systems.
- Familiarity with CI/CD pipelines and DevOps practices.
- Experience leading quality engineering and automation initiatives.
- Exposure to analytics, reporting, or data platforms.
- Hospitality, restaurant, retail, or POS industry experience.