[Tan Phu] Business Analyst

• Work closely with stakeholders from different departments to gather, clarify, and manage business and functional requirements.
• Translate business needs into clear functional specifications, user stories, process diagrams.
• Evaluate business value, prioritize requirements and features based on business objectives.
• Monitor, track, and validate new features after release; provide documentation and user training when necessary.
• Support issue analysis, root cause investigation, and resolution related to the product ecosystem.
• Define, track, and ensure the accuracy of business and operational metrics for stakeholders.
• Aggregate data and create insightful reports and dashboards to support operational and strategic decision-making.
• Perform additional tasks as assigned by management.

• 2-4 years of experience as a Business Analyst or in a similar role.
• Solid problem-solving mindset with a holistic view of business operations.
• Proven ability to analyze complex workflows and design scalable, efficient solutions.
• Strong stakeholder management and communication skills.
• Knowledge in business process modeling using BPMN, flowchart diagrams, or equivalent standards.
• Knowledge of system architecture and solution design; knowledge of SQL is a plus.
• Proficiency in Excel and data analysis; experience with Power BI or other BI tools is a plus.
• High adaptability with the ability to quickly learn new domains, products, and industries.

Trình độ học vấn, chuyên ngành (Education Background, Major): BA or above

Trình độ ngoại ngữ (Foreign Languages Skills): Proficiency in all four English skills is mandatory