Talent & Office Manager (AiWB Hong Kong)
Wan Bridge · Causeway Bay, HK ·
- Category
- Operations
- Experience
- 4+ years
Position Summary: AiWB is seeking a hands-on Talent & Office Operations Leader to support our growing Hong Kongoperations. This individual will serve as our primary local resource for Talent/HR and office administration while partnering closely with U.S.-based leadership. The ideal candidate has practical knowledge of
Hong Kong employment practices and local business operations, thrives in a smaller or startup environment, and is comfortable wearing multiple hats. This role requires maturity,discretion, strong judgment and a technology-forward mindset.
Key Talent Responsibilities: Serve as the primary local HR/Talent resource for Hong Kong employees and partner with U.S.-based Talentleadership.
Manage local employee administration, including onboarding, offboarding, employment documentation, leave andemployee records.
Coordinate Hong Kong payroll, including required payroll practices, tax-related employee administration andyear-end documentation in partnership with Finance/payroll providers.
Administer local benefits and Mandatory Provident Fund (MPF) enrollment, contributions and employeeadministration.
Maintain working knowledge of the Hong Kong Employment Ordinance and other applicable employmentrequirements, escalating legal or technical matters to appropriate advisers.
Help establish Hong Kong-specific policies and practices while aligning with AiWB's broader U.S. policies andculture where appropriate.
Provide recruiting support, including sourcing, interviews, offers and onboarding for Hong Kong hires.
Support employee relations, performance processes, employee experience and culture.
Assist with establishing and maintaining the Hong Kong office, including vendors, supplies, facilities and other day-to-day operational needs.
Coordinate with U.S.-based Talent, Finance, Legal, IT and other teams across time zones.
Use AI, automation and technology to streamline HR and office processes and support AiWB's technology-forward culture.
Handle confidential employee, compensation and business information with a high degree of maturity anddiscretion.
Office & Operational Support:Provide day-to-day oversight of the Hong Kong office, including facilities, office services, supplies, equipment andlocal vendors.
Coordinate vendor invoices and administrative expenses, including invoice review, coding/supportingdocumentation and submission to the appropriate U.S. or local Finance team for approval and payment.
Maintain organized records for local vendors, contracts, invoices and other office administration documentation.
Serve as the primary local contact for building management, office service providers and other vendors, escalatingissues as appropriate.
Support local purchasing, expense administration, meeting coordination and other general business needs.
Assist U.S.-based teams with local administrative requirements and provide on-the-ground support for visitingexecutives, meetings and Company activities.
Help establish efficient office procedures and controls as the Hong Kong operation grows, using AI and technologywherever practical to reduce manual administrative work.
Qualifications:
4+ years of hands-on HR, People Operations or similar experience in Hong Kong.
Strong practical knowledge of Hong Kong employment practices, payroll, MPF, benefits and employee administration
Experience in a smaller organization, startup or growing company strongly preferred.
Comfortable independently handling a broad range of HR and office-operational responsibilities.
Some recruiting experience and knowledge of the Hong Kong talent market.
Experience working with local payroll, benefit and professional-service providers.
Bilingual English and Mandarin required.
Strong English business communication skills and ability to collaborate effectively with U.S.-based leadership.
High degree of confidentiality, judgment, organization and follow-through.
Demonstrated AI and technology skill set and motivated to find more efficient ways of working.