Talent Development Manager
Infinit-O · Pasay City Central Post Office, Philippines ·
- Category
- Management
- Experience
- 5+ years
Key Responsibilities:
Strategy & Leadership Partnership
Own the team-wide L&D strategy, aligning learning priorities with organizational goals, and act as a strategic partner to the senior leadership team.
Identify capability gaps and translate them into scalable development solutions.
Advice on learning strategies and methodologies that will help meet learning goals
Own the full lifecycle of L&D initiatives — planning, execution, evaluation — managing multiple high-priority projects simultaneously and coordinating cross-functionally.
Learning Design & Delivery
Lead and oversee needs analysis, design, development, delivery and evaluation of learning and development programs, workshops, and initiatives aligned with the team’s goals. This may include financial services core skills, soft skills, technical skills, leadership development, compliance and more.
Lead and oversee assessments and analysis of current and future learning and development needs. Partner with teams and SMEs to identify performance gaps and priorities.
Facilitate programs and sessions either as the main facilitator or by working with internal or external facilitators/trainers.
Evaluate L&D training programs using different frameworks and methodologies
Content & Technology
Create advanced learning portfolios, transitioning from static presentations to interactive, learning strategies.
Develop and source program materials, resources, content, including e-learn, manuals, videos, and presentations.
Select, implement, and optimize learning technologies to support delivery at scale
Manage relationships with external training vendors, content providers, coaches, and consultants.
Knowledge, Measurement & Culture
Build and maintain a central knowledge base capturing team processes, decisions, and institutional context.
Curate ongoing industry, adult-learning, and technology trends — including how AI tools are changing our functions — and translate what matters into internal briefings, guidance, or training.
Establish learning metrics and analytics (e.g., completion rates, skill growth, business impact) to demonstrate program effectiveness.
Champion a culture of continuous learning, mentorship, and internal mobility across the organization.
Requirements
5+ years of experience as an L&D Manager/Assistant Manager, preferably in financial services or related fields settings
Strong understanding of concepts, products and processes in the financial services industry
Proven experience designing and delivering specialized training programs for financial services teams
Proven track record in designing and developing high-impact learning content.
Expertise in instructional design methodologies and adult learning principles.
Ability to analyze data and translate insights into actionable L&D strategies.
Ability to oversee organization-wide or multi-site capability initiatives.
Exceptional ability to manage complex relationships across various functions and levels of the organization.
Strong facilitation, communication, and presentation skills, with an ability to simplify complex concepts for diverse audiences