Systems & Platform Engineer - OTS/ODS
Ericom · Wollongong, Wollongong, Illawarra & South Coast NSW ·
- Work mode
- Onsite
- Category
- Devops
The Systems & Platform Engineer supports and maintains infrastructure platforms including Windows and Linux servers, SQL databases, and virtualization environments. The role also involves managing hardware deployments, tablet management, and device repairs for OTS/ODS services.
About the role
We are seeking a Systems & Platform Engineer to support the infrastructure and technical platforms that underpin OTS/ODS services.
This position provides support across Windows Server, Ubuntu Linux, SQL Server, MariaDB, Proxmox virtualisation, monitoring systems, backup platforms and tablet management technologies.
Key responsibilities
Investigate and resolve technical platform issues
Support Windows and Linux server environments
Maintain SQL Server and MariaDB platforms
Support virtualisation environments and infrastructure services
Assist with monitoring, backup and recovery activities
Support tablet management and endpoint platforms
Contribute to service improvements and platform reliability
Deploy a variety of hardware to customer sites
Spare parts management
Device repairs - tablet and phones
About you
Experience supporting infrastructure platforms
Analogue Phone system knowledge advantageous
Knowledge of Windows Server and Linux
Understanding of databases and virtualisation technologies
Strong troubleshooting skills
A passion for continuous improvement and technical learning
Why Join Us?
Diverse enterprise technology environment
Clear career progression pathway
Exposure to critical service infrastructure
Opportunities to develop advanced engineering skills