Systems Engineer - Level 2
eNerds · North Sydney, Sydney NSW ·
- Work mode
- Onsite
- Category
- Software engineering
- Experience
- 2+ years
eNerds · North Sydney, Sydney NSW ·
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Level 2 Systems Engineer at a managed IT services provider supporting small-to-medium business clients. Day to day involves onsite troubleshooting and infrastructure work at client premises, plus in-office remote support, Service Desk escalations, and infrastructure projects — using Windows 10/11, Microsoft 365, Windows Server, Active Directory, and networking technologies.
Offering Managed IT Services, eNerds was founded in 2000, with the mission of being a comprehensive support hub for Small to Medium sized Businesses.
With offices in Sydney, Brisbane, and Sri Lanka, we are specialist partner and have been awarded SMB Partner of the Year 7 years in a row (2015 - 2022) at the ARN Innovation Awards.
With a focus on challenging the status quo, we strive to be leaders and trendsetters in the industry, combining the passion and skills of our staff with cutting-edge technology to provide a premium outsourced service.
We have a dynamic and innovative team at eNerds and have a sociable culture. With regular casual catch ups with the entire client services team.
Are you a problem-solver, with a passion for technology and customer service? Join our Engineering Team who value passion and enthusiasm in delivering top-notch service as a Level 2 Systems Engineer.
As a detail orientated engineer/technician you will play a pivotal role in supporting our clients with their needs from workstation builds/deployments, hardware diagnosis/replacement, networking support, server management/administration and upgrades/replacement projects.
This position offers extensive exposure to a variety of technologies and processes, making it an ideal opportunity to advance your IT career.
We're seeking someone outgoing and bright, with a strong background in onsite support and customer service. You should possess robust skills in desktop, server administration and networking skills, coupled with the motivation to succeed under pressure.
If you're excited about tackling new challenges and are technically ‘awesome’, we encourage you to apply!
Onsite
In Office
Your application will stand out if you demonstrate a blend of technical and client services skills, with a strong emphasis on organisation, attention to detail, and working in a fast paced environment.
‘Must have’ Requirements
With a Minimum of 2 years experience in IT Engineering, and Microsoft technologies (Windows 10/11 Pro, Microsoft 365, Windows Server, Active Directory, Google Suite and the MS Suite).
You will also require:
Nice to have:
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