Systems Engineer/DevOps Eng, ESC Managed Operations
Amazon Web Services (AWS) · Madrid, Spain ·
- Category
- Devops
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Systems/DevOps engineer on AWS's Managed Operations team running the European Sovereign Cloud for EU customers: monitoring service health, improving availability and reliability, writing automation scripts and SOPs, and joining 24x7 on-call rotations. Stack centers on Linux, Python/Perl scripting, AWS services, IaC and monitoring tools.
AWS has successfully launched the European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building, operating and evolving operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/
Your responsibilities will encompass overseeing the ongoing operations and expansion of the ESC, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring continuous improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on‑call” rotations to resolve incidents occurring out-of-hours.
The overarching goal is to deliver scalable services and ensure a high‑availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in operating and scaling a best‑in‑class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
Embark on a week filled with meaningful contributions to the operation and improvement of significant software systems. You dedicate a substantial portion of your time to carefully review the operational health of services within your team's responsibility. In the process, you diligently identify anomalies and craft actionable bug reports, aspiring to enhance the overall efficiency and performance of your systems. In addition to these responsibilities, you offer constructive feedback on change management documents and work earnestly to address your team's operational backlog. Through a collaborative effort, you strive to navigate challenges and ensure the seamless functionality of your systems. Additionally, you engage in the development and testing of scripts, hoping to provide practical solutions to enhance your workflows. Beyond the technical aspects, you assume a role as an educator, sharing insights on the complexities of the European Sovereign Cloud with service teams. It’s a humbling experience for you to contribute to the collective knowledge of the team, fostering a culture of mutual understanding. This week encapsulates your commitment to continuous learning and improvement, acknowledging that every effort, no matter how small, contributes to the collective success of your team and the reliability of your software systems. In addition to these responsibilities, your position involves 24x7 on‑call responsibility. You work as a team to root‑cause issues and ensure your systems remain resilient and fault‑tolerant, underscoring your commitment to maintaining operational excellence.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
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We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon Spain Services, S.L.U.
Job ID: A10399465
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