Systems Analyst / Support Lead

Role: Systems Analyst / Support Lead Location: Bloomington, IL( 1701 Towanda Avenue, Bloomington, IL 61701) Must be local- final round interview will be F2F Rate: $50/hr on C2C Max -High dependency on observability platforms (Splunk, Dynatrace, Azure Monitor, SiteScope). Candidate must have experience handling telemetry/alerts and converting them into actionable ticket triage. -Heavy focus on ITIL processes (Incident/Problem Management), running daily Scrum/Kanban ceremonies, and executive stat…