Systems Analyst, Senior

Company:

Qualcomm Intl Inc., Mexico Branch Office

Job Area:

Information Technology Group, Information Technology Group > Systems Analysis

General Summary:

As a System Analyst, Senior in the IT organization, you will be responsible for participating in the design, development, and implementation of external-facing Digital Experience solutions. Responsibilities include, but are not limited to, working as a team leader to evaluate, build, and support cloud solutions, architectures, and processes across the Digital Marketing landscape. In this role you will collaborate closely with internal stakeholders, IT leadership, and external vendors of MarTech solutions and tools.

All Qualcomm employees are expected to actively support diversity on their teams, and in the Company.

Job Duties and Responsibilities

• Serves in a functional analyst role across the organization for external-facing Digital Experience solutions.
• Subject matter expertise and translates business requirements into technical solutions.
• Balance of business and technology acumen, including ability to articulate high-level technical solutions to business problems and to tie your solutions to program success criteria.
• Understanding of the Digital Marketing landscape and experience with relevant Digital Marketing strategies and technologies.
• Experience with Adobe Experience Cloud products and services.
• Experience with digital marketing practices, including personalization and content targeting, cross channel marketing, data driven optimization, web and social analytics, and marketing automation.
• Experience with data integration, data transformation, data warehousing, and ETL concepts and technologies.
• Communicates with project lead and internal teams via email and direct conversation to overcome obstacles and resolve any problems.
• Actively manages team project priorities, deadlines, and deliverables for a single project.
• Creates and reviews functional and/or system specifications that meet business user requirements, often for multiple large-scale projects.
• Participates in project review sessions to communicate project status and discuss complex issues.
• Leads collaboration with more junior and senior Systems Analysts and business partners to document and present recommendations for improvements to existing and new applications and systems.
• Identifies resources, delegates work, and reviews the work of team members in order to address changing timelines or priorities.
• Manages designated work unit by translating business plans into tactical action items, ensuring all guidelines are followed, delegating tasks to meet goals and objectives, and overseeing the completion of work assignments.
• Prioritizes issues and consults with subject matter experts to resolve complex production-related bugs.
• Prioritizes troubleshooting issues, and consults with subject matter experts to troubleshoot complex production-related bugs.
• Helps team members to determine which work tasks are most important, manages distractions, and deals with setbacks in a timely manner.

Preferred Qualifications:

• Some experience leading informal teams.

Principal Duties and Responsibilities:

• Communicates with project lead and internal teams via email and direct conversation to overcome obstacles and resolve any problems.
• Prioritizes troubleshooting issues, and consults with subject matter experts to troubleshoot complex production-related bugs.
• Participates in project review sessions to communicate project status and discuss complex issues.
• Prioritizes issues and consults with subject matter experts to resolve complex production-related bugs.
• Actively manages team project priorities, deadlines, and deliverables for a single project.
• Creates and reviews functional and/or system specifications that meet business user requirements, often for multiple large scale projects.
• Leads collaboration with more junior and senior Systems Analysts and business partners to document and present recommendations for improvements to existing and new applications and systems.
• Identifies resources, delegates work, and reviews the work of team members in order to address changing timelines or priorities.
• Manages designated work unit by translating business plans into tactical action items, ensuring all guidelines are followed, delegating tasks to meet goals and objectives, and overseeing the completion of work assignments.
• Helps team members to determine which work tasks are most important, manages distractions, and deals with setbacks in a timely manner.

Level of Responsibility:

• Working independently with some supervision.
• Taking responsibility for own work and making decisions that are moderate in impact; errors may have financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct.
• Using verbal and written communication skills to convey information that may be complex to others who may have limited knowledge of the subject in question. Role may require basic negotiation and influence, cooperation, tact, and diplomacy, etc.
• Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions).
• Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required.
• Exercising substantial creativity to innovate new processes, procedures, or work products within guidelines or to achieve established objectives.

Minimum Qualifications:

• 3+ years of IT-relevant work experience with a Bachelor's degree.
OR
5+ years of IT-relevant work experience without a Bachelor’s degree.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.