The Systems Analyst I is responsible for troubleshooting technical issues, supporting system upgrades and integrations, maintaining documentation, and contributing to automation and standardization efforts, while ensuring high-quality system delivery and customer support.
RESPONSIBILITIES:
- Install, configure, and test server, storage, and network infrastructure
- Install, configure, and test virtualization platforms
- Install, configure, and test Physical Security and AV management software platforms
- Analyze customer requirements and implement system features to meet those needs
- Analyze system constraints, performance, and workload requirements
- Apply configurations to maximize system performance
- Configure and test off the shelf integrations to enable event and control interoperability between subsystems
- Participate in developing scripts, images and other automation techniques to minimize repeat work and improve consistency
- Maintain, troubleshoot, and service issues related to the above infrastructure
- Plan and deliver software and OS upgrades
- Develop and maintain Method Of Procedures for system upgrades and implementations
- Work directly with other Systems Analysts, Project Managers, Sales, and Engineering resources to help design IT infrastructure supporting Physical Security and Audio Video solutions
- Support sales and design efforts and activities in specifying IT components and integration methods
- Be accountable for the installation and integration of systems, ensuring timelines are met and a quality solution is delivered
- Work closely and collaborate with our Integrated Systems Technicians to ensure successful system delivery
- Respond, support, and be available to Integrated Systems Technicians, while supporting and mentoring their learning and growth in IT infrastructure
- Develop and maintain client relationships while building confidence and respect in the organization’s abilities throughout the industry
- Support the PMO in planning deployments
- Prepare and maintain documentation in an efficient and professional manner
- Be organized, enthusiastic, and take direction from PTI leadership
- Research, prototype, and develop integrations between the components of physical and logical security systems
- Be willing and available to participate in an after-hours On-Call rotation
- Other Duties As Assigned
REQUIRED QUALIFICATIONS:- Minimum of 1 years’ progressive experience in Information Technology, with proven experience in designing, deploying, and supporting complex systems
- Post-secondary degree or diploma from a Technology Institute in computing or electronics, or equivalent training with the armed forces.
- Ability to pass varying levels of security clearance
- Clear and concise written and verbal communication skills, with the ability to present technical data and analysis to internal and external stakeholders
- Sound organizational skills, with the capability to handle multiple tasks and projects in a fast-paced and priority-changing environment
- Ability to work independently or in a team environment, with strong interpersonal skills
- Strong analytical and problem-solving skills
- Comfortable with remote work and participating in remote teams
- Windows Server, Windows 10/11, and SQL Server
- VMware, Hyper-V or other HCI/virtualization platforms
- IP networking, SD-Wan, routers/switch configurations
PREFERRED QUALIFICATIONS: - Understanding of, and experience with, Access Control, Video Management Systems, Intrusion devices and systems, Intercoms, Cameras, Switches, Firewalls, and Wireless Solutions, RFID Systems, Key Management Systems, Virtualization Design and Administration and integration between those systems.
- Experience with Genetec, Lenel and Avigilon programming.
- Backup, replication and DR concepts
- Powershell and other scripting languages
- Cybersecurity and system hardening
- AWS or Azure cloud computing and network environments
- Devops and other advanced system delivery and support automation
- Accreditation or certification from a major network supplier such as Cisco
- Accreditation or certification with Windows Server and SQL Server
Salary Range $66,092 - $83,074.68 (DOE)
Vacancy Status: This posting is for a current and existing vacancy
Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment.
Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
- The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
- Some travel may be required
Company Info;
Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.
In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.
We thank you for your application, however only those selected for an interview will be contacted.