Job Overview Summary

The Systems Administrator is responsible for the day-to-day administration, security, and reliability of the technology systems that support our business in the security systems integration industry. This role keeps our cloud-first environment secure, reliable, and scalable.

The Systems Administrator will manage identity, endpoint, collaboration, and network services, serve as a technical escalation point for the IT support team, and play a key role in maintaining the company’s security and compliance program.

What you’ll be doing (and doing well!):

• Administer the company’s Microsoft 365 environment, including identity, email, and collaboration services.
• Manage the user account lifecycle, access permissions, and privileged role reviews in line with security policies.
• Manage automated endpoint configuration, compliance, and application deployment for company computers and mobile devices.
• Deploy and maintain office networks, wireless, and firewalls across all company locations.
• Administer backup and recovery for critical business data, including regular restore testing.
• Monitor system health and security alerts and drive issues through to remediation.
• Serve as an escalation point for the IT support team and participate in root cause analysis.
• Support security and compliance initiatives, including audit evidence for SOC 2 and ISO 27001.
• Administer services including internet, phone, mobile carriers, and domain and DNS hosting.
• Manage licensing and keep documentation and asset records current.
• Evaluate new technologies, including AI tools, that improve productivity, reliability, and security.
• Perform other job-related duties as assigned.

Responsibilities:

• Own It: Focus on excellence in everything you do and in every interaction you have with clients.
• Learn: Absorb the training. Make yourself an expert on our portfolio of solutions.
• Represent: Always understand that you are the face of the company to our customers.
• Diversity: Every project and service call is different, so you must enjoy variety in your workday.
• Work as One Team: Partner closely with Minuteman’s sales, management, and operations teams to best serve our customers.
• Find a way: Turn challenges into opportunities.
• Play To Win.

What we Like about you:

• A sense of humor, creativity, and a positive attitude.
• Proven experience as a Systems Administrator or in a similar role in a cloud-first Microsoft environment.
• Strong technical expertise in Microsoft 365, identity and endpoint management, and networking.
• Solid understanding of cybersecurity best practices and compliance frameworks such as SOC 2 and ISO 27001.
• Experience with Ubiquiti UniFi or comparable cloud-managed networking is a plus.
• Strong troubleshooting, communication, and documentation skills, with the ability to support non-technical staff.
• Relevant certifications, such as Microsoft role-based or CompTIA, are a plus.
• Willingness to travel occasionally to company locations and support after-hours maintenance windows.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Pay Transparency Statement

The base salary range for this role is $90,000 - $112,000. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in addition to base salary as well as health coverage, paid holidays, and other benefits.

Equal Employment Opportunity (EEO) Statement

Minuteman Security & Life Safety is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. Minuteman Security & Life Safety provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Minuteman Security & Life Safety takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Drug-Free Workplace Statement

Minuteman Security Technologies, Inc is an equal opportunity employer, that offers a smoke-free and drug-free workplace.