Salary: $95K – $100K per year + Super + Sal Packaging
About our Organisation
Youth Off The Streets is a not‑for‑profit organisation that provides safety, support and opportunities for young people to build a positive future. Our services include alternative high school education, crisis accommodation and housing support, alcohol and other drugs counselling, youth justice programs, life skills and employment pathways, cultural support and community engagement.
We focus on early intervention and community‑led support that empowers young people, strengthens families and builds safer, more connected communities. Our work is grounded in trauma‑informed practice, ensuring safety, emotional wellbeing and collaboration are at the heart of everything we do.
About the Role
If you’re a Microsoft 365 and Intune administrator looking for meaningful work, modern cloud platforms and a supportive team, this role offers all three.
As our Systems Administrator, you’ll provide day‑to‑day administration and support across Microsoft 365, Entra ID, Intune, Defender, Exchange Online, SharePoint and Teams. You’ll help ensure staff have secure, reliable and modern systems that enable them to support vulnerable children and young people.
This is a mid‑level role with a salary of up to $100,000, offering strong development pathways in cloud administration, identity, endpoint management and cyber security. You’ll work closely with senior technology staff, gaining hands‑on experience that builds toward more advanced engineering responsibilities.
This position is based at our Head Office in Alexandria, with hybrid flexibility and occasional travel to other YOTS sites.
What you'll do
Microsoft 365 administration — Manage accounts, licences, permissions and access
Identity management — Support Entra ID, MFA, conditional access and authentication issues
Endpoint management — Assist with Intune enrolment, deployment, configuration and compliance
Technical support — Resolve cloud and device incidents, acting as the first point of escalation
Security monitoring — Monitor service health, alerts and Microsoft recommendations
Risk escalation — Escalate complex or security‑sensitive matters appropriately
Documentation — Maintain accurate configuration and support documentation
Continuous improvement — Identify opportunities to improve reliability, security and efficiency
Project participation — Contribute to platform improvements and technology initiatives
What you'll bring
Experience administering or supporting Microsoft 365 services (Entra ID, Intune, Exchange Online, SharePoint, Teams, Defender)
Strong desktop, endpoint or service desk support capability
Experience managing accounts, groups, licences, permissions and access
Experience with Intune enrolment, application deployment, configuration and compliance
Strong troubleshooting skills across Microsoft cloud services and managed endpoints
Ability to assess technical and security risk and escalate appropriately
Clear written and verbal communication skills
Excellent attention to detail, particularly when making system changes
Desirable
Process automation or scripting experience, particularly PowerShell
Vulnerability remediation or security hardening
Network infrastructure support, monitoring or system health checks
Lifecycle management, backup, recovery or business continuity
VoIP telephony (especially 3CX)
Awareness of secure and responsible AI implementation
Qualifications:
Relevant qualification, certification or demonstrated technical capability
Microsoft fundamentals or associate‑level certification (desirable)
ITIL Foundation (desirable)
Why you'll love working with us
Culture – Inclusive, collaborative and purpose‑driven
Wellbeing – One YOTS Balance program, EAP, self‑care days
Growth – Learning, development and recognition
What we offer
• Salary packaging: $15,900 tax‑free + $2,650 meal & entertainment
• EAP for yourself and your family
• Hybrid Work Environment
• Additional leave (purchased leave, gifted leave, self‑care leave)
• Onsite parking available
• Access to Fitness Passport
• Supportive, values‑driven team
To Apply
Please include your resume with contact details and a cover letter addressing the essential criteria (maximum 2 pages).
Youth Off The Streets embraces The Sanctuary Model as the foundation of our organisational culture. This trauma‑informed framework guides how we support young people and staff, prioritising safety, emotional wellbeing and resilience. It shapes our approach to conflict resolution, crisis intervention and healing from trauma creating a safe, inclusive and supportive environment for all.
We are committed to diversity, equity and inclusion. These values are part of who we are and how we work. We actively encourage, support and celebrate the diverse voices and strengths of our people. This diversity fuels innovation, deepens connection and strengthens the impact we have in the communities we serve.
Youth Off The Streets is an EEO employer and a child‑safe organisation. This is a rare opportunity to join a passionate, high‑profile not‑for‑profit that values the young people of today and tomorrow and the people who support them.
The successful candidate will be required to hold a NSW Working With Children Check, Police Check, a valid Australian Driver Licence, and unrestricted Australian working rights.
We strongly encourage Aboriginal and Torres Strait Islander people to apply.