EmergeOrtho's Corporate IT Team is seeking a Systems Administrator with a primary focus in Cybersecurity to support the organization's security operations, vulnerability remediation, incident response, and infrastructure security initiatives. This role works closely with IT teams to protect systems, data, and healthcare operations while ensuring compliance with organizational security standards and HIPAA requirements.
Kick off 2027 with a new remote opportunity!
- Our desired start date for this position will fall in February, 2027.
Qualifications and Experience
- Bachelor of Science degree in Information Technology or the equivalent
- Minimum of 3 years experience in Server/Network Administration
- Minimum of 3 years experience in healthcare or medical office setting preferred
- Experience deploying, maintaining, and customizing Active Directory, Exchange, SQL, SharePoint, Azure, and Office365 environments
- Demonstrates a broad understanding of technology with the ability to translate business issues and desired outcomes into technical solutions
- Experience designing and implementing optimal backup strategies
- Exceptional analytic and problem-solving skills
- Displays flexibility in accepting, changing, or carrying out assignments
- Excellent organizational skills and attention to detail
- Ability to adapt to rapidly developing and changing technology
- Ability to work in a fast-paced environment, and prioritize multiple tasks, and demands
- Ability to communicate with all levels of people within the organization
Demonstrated success in the following
- Knowledge of client/server system concepts
- Knowledge of networking design concepts
- Knowledge of network communication issues and service types
- Ability to read and interpret complex technical materials
- Knowledge of implementing and maintaining SAN/NAS from various vendors
- Knowledge of implementing and maintaining Firewalls, Switches, routers, wireless access
points, and other network equipment from various vendors - Knowledge of implementing and maintaining VPN technologies, from various vendors
- Knowledge of implementing and maintaining VMware/Hyper-V hypervisor environments
- Knowledge of deploying, maintaining, and customizing Voice over IP Systems
- Knowledge of deploying, maintaining, and customizing Windows Images using Microsoft
WIM files/servers, True image, and provision packages
Responsibilities include but are not limited to
- Provide technical support to assist in solving complex computer support problems, resolving issues regarding desktop, server, and network interactions
- Effectively take technical priorities and design reliable, high-quality solutions
- Set and communicate the technical operational standards for server and storage administration through the organization
- Upgrade system by conferring with vendors and services; develop, test, evaluate, and install enhancements and new software
- Maintain system performance by realizing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks, and operating and system management systems; design and run system load/stress testing; escalating application problems to vendor
- Secure system by developing system access, monitoring, control, and evaluation; establish and test disaster recovery policies and procedures; complete back-ups; maintain documentation
- Troubleshoot escalated server, virtualization, or network-related issues
- Set and implement group policy standards throughout the installed client base
- Analyze, diagnose, and resolve software and hardware problems and their inter-relationships with available tools (e.g., personal computer and peripherals, network equipment, communications equipment, etc.)
- Proactively seeks resolution on difficult hardware installations and maintenance issues
Cybersecurity (Tier 2 Support)
- Support day-to-day operation of security technologies including endpoint protection, MFA, email security platforms, and firewall rule administration.
- Assist with vulnerability remediation, patch validation, and compliance-related activities aligned with organizational security standards.
- Participate in security incident response as Tier 2 support, assisting with investigation, containment, and recovery activities.
- Administer user access controls, role-based permissions, and identity governance tasks following least-privilege principles.
- Maintain security documentation, access procedures, and operational runbooks.
- Assist with PACS upgrades, patching, image routing issues, and system availability monitoring, escalating complex or systemic issues to appropriate teams and/or vendors.
- Support AI-enabled applications and models, including access control, configuration support, operational monitoring, and issue escalation.
- Maintain application documentation, access matrices, and audit-ready operational procedures
Other
- Follows all applicable department and practice policies and procedures
- Participates in professional development activities and maintains professional affiliations
- Maintains detailed knowledge of practice management and other computer software as it relates to job functions
- Maintains reliable attendance consistent with operational needs and job requirements
- Complies with all applicable federal, state, and local laws, regulations, accreditation standards, and organizational policies related to patient care, privacy, safety, and workplace conduct.
- Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assigned
From the mountains to the coast, EmergeOrtho is North Carolina’s & South Carolina's premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 60 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 2nd in the country, EmergeOrtho’s medical team includes upwards of 190 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho. Please visit for additional information.
EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law.
We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion.
Benefits:
- 401(k) Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account
- Health Savings Account
- Paid Time Off
- Holiday Pay
- Employee Assistance Program
- Life Insurance
- Short Term Disability
- Long Term Disability
- Pet Insurance
- Milestone Bonus Program
- For more information:
Note: Available benefits based on hours worked per week.